Assistant Operations Manager

The Zanzibar Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned luxury resort is seeking an Assistant Operations Manager to enhance guest experiences and oversee operations. The ideal candidate will possess strong leadership abilities, excellent communication skills, and experience in a similar role in the hospitality industry. Offered are competitive compensation, accommodation, meals, and a two-year contract in a stunning location.

Benefits

Comfortable accommodation

Three meals daily

One month of paid holiday per year with flights

Qualifications

• Previous experience in a similar role within a luxury hotel or resort.
• Excellent verbal and written communication skills.
• Strong flexibility and communication skills.

Responsibilities

• Engage with guests, resolve issues and ensure satisfaction.
• Support daily operations, ensuring all departments run smoothly.
• Lead and inspire staff for consistent service delivery.
• Identify operational challenges with a focus on efficiency.

Skills

Fluent English

Multilingual

People Skills

Resilience

Adaptability

Job description

Assistant Operations Manager with Guest Relations Duties - Breezes Beach Club & Spa, Zanzibar

Are you a passionate hospitality professional with a flair for exceptional guest experiences and a talent for seamless operations? Breezes Beach Club & Spa, a renowned 5-star luxury resort in beautiful Zanzibar, is seeking an Assistant Operations Manager who will also double-up withGuest Relations duties, to join our dedicated team!

This is an incredible opportunity to live and work on a stunning island, contributing directly to the unforgettable holidays of our international guests. If you're a natural leader who thrives in a dynamic environment and genuinely loves connecting with people, we want to hear from you!

What You'll Do:

• Elevate Guest Satisfaction: Be the heart of our guest experience, actively engaging with guests, handling inquiries, resolving issues swiftly, and ensuring every stay is perfect.
• Operational Excellence: Support the General Manager in overseeing daily resort operations, ensuring all departments run smoothly and maintain our high standards of service.
• Team Leadership: Inspire and guide our diverse staff, fostering a positive work environment and ensuring consistent service delivery.
• Problem-Solving: Proactively identify and address potential operational challenges, always with a focus on efficiency and guest happiness.
• Quality Control: Champion quality standards across all touchpoints, from guest arrival to departure.

Who You Are:

• Fluent in English: Excellent verbal and written communication skills are essential.
• Multilingual: Ideally, you are fluent in at least one additional European language.
• People-Person: You possess a genuinely professional and positive attitude, with a natural love for interacting with people.
• Resilient: Able to work effectively and maintain composure under pressure.
• Adaptable: Possess strong flexibility and excellent communication skills.
• Experienced: Previous experience in a similar role within a luxury hotel or resort is a significant advantage.

What We Offer:

• A MINIMUM two-year contract in a stunning tropical destination.
• Competitive monthly salary.
• Comfortable accommodation and three meals daily.
• One month of paid holiday per year with flights.
• The chance to be part of a passionate and welcoming team at an acclaimed beach resort.

Interested? Here's How to Apply:

If you are a driven and guest-focused professional who meets our criteria, we invite you to apply!

• Please send your application to Evelyne at [e-mail]. Kindly include:
• Your detailed CV & Cover Letter

To learn more about our beautiful hotel, please visit: www.breezes-zanzibar.com

• Please note that we will only contact short-listed candidates for further interviews.

Breezes Beach Club & Spa, Zanzibar, is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, or disability status.

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