Assistant Operations Manager

CPME Consulting; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A real estate consulting firm in Dubai is seeking an experienced Operations Manager to oversee post-sales operations. In this role, you’ll manage a team of up to 25 professionals, ensuring compliance with UAE regulations and high-quality service delivery. The ideal candidate has 6–8 years of operational management experience and a Bachelor's degree in a related field. The position offers a competitive salary of AED 15,000.

Qualifications

• 6–8 years of experience in operational management, preferably in real estate or professional services.
• Proven leadership in managing multilayered teams and high-volume operations.
• UAE Driving License and own vehicle preferred.

Responsibilities

• Lead and optimize post-sales service delivery across all developer accounts.
• Manage and mentor Senior Team Leaders and their teams.
• Ensure compliance with turnaround times (TATs) and documentation standards.
• Coordinate escalations with clients and stakeholders.
• Monitor KPIs and drive performance improvements.

Skills

Leadership in operational management

Knowledge of UAE real estate regulations

Proficiency in Microsoft Excel

Compliance management

Education

Bachelor’s degree in Business, Operations, or related field

MBA preferred

Tools

Microsoft Excel

CRM tools

Job description

We are seeking a results-driven Operations Manager to lead our post-sales operations for real estate developer clients. In this high-impact leadership role, you’ll oversee a team of 20–25 professionals, ensuring timely, compliant, and high-quality service delivery across RERA project registration, handover coordination, and post-sales support.

If you're a strategic thinker with deep experience in real estate services and a passion for operational excellence, we want to hear from you.

Key Responsibilities

• Lead and optimize post-sales service delivery across all developer accounts.
• Manage and mentor 5–6 Senior Team Leaders and their respective teams.
• Ensure 100% compliance with turnaround times (TATs), SLAs, and documentation standards.
• Coordinate escalations and complex issues with clients and internal stakeholders.
• Monitor KPIs, audit processes, and drive performance improvements.
• Oversee billing cycles, TAS compliance, and financial documentation accuracy.
• Propose and implement workflow enhancements and automation tools.

Requirements

• Bachelor’s degree (MBA preferred) in Business, Operations, or related field.
• 6–8 years of experience in operational management (real estate or professional services preferred).
• Proven leadership in managing multilayered teams and high-volume operations.
• Strong knowledge of UAE real estate regulations (especially RERA).
• Proficiency in Microsoft Excel, Outlook, and CRM tools.
• UAE Driving License and own vehicle preferred.

Salary AED15000

***** Role open for candidates in UAE only******