Assistant Manager- Unified Communications (UAE National Only)

Al Ghurair Investment LLC; United Arab Emirates; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading financial institution in MENA seeks an Assistant Manager for Unified Communications. This role involves configuring and optimizing security infrastructure, overseeing incident response processes, and ensuring effective compliance with security standards. The ideal candidate should have network security expertise and experience with tools like Checkpoint Firewall and FireEye. A problem-solver with robust communication skills is essential for this position.

Qualifications

• Strong understanding of security operations and compliance frameworks.
• Hands-on experience with a variety of security tools and technologies.
• Effective under pressure, with strong communication skills.

Responsibilities

• Develop and maintain SOPs for security operations.
• Coordinate security activities with cross-functional teams.
• Oversee incident response processes and ensure compliance.

Skills

Network security

Endpoint protection

Database security principles

Problem-solving under pressure

Effective communication skills

Tools

Checkpoint Firewall

FireEye NX Proxy

Zscaler Proxy

Microsoft EOP Email Security

Forcepoint Email Security

Job description

Assistant Manager - Unified Communications (UAE National Only)

United Arab Emirates (FTO)

Job Description

The Assistant Manager - IT Security Operations will be responsible for configuration management and optimization of critical security infrastructure, including Security Gateways, Corporate Internet Proxy, Zero Trust Architecture, Database Activity Monitoring (DAM) with IBM Guardium, and Advanced Persistent Threat (APT) protection using FireEye. This role requires strategic leadership, technical expertise, and operational excellence to ensure robust cybersecurity defenses for the organization.

Responsibilities

• Develop and maintain standard operating procedures (SOPs) for security operations.
• Coordinate with cross-functional teams to align security operations with business objectives.
• Oversee incident response processes for security events, ensuring timely detection, analysis, and mitigation.
• Conduct root cause analyses for security incidents and implement preventive measures.
• Monitor threat intelligence feeds and integrate insights into security operations.
• Prepare and present regular reports on security posture, incidents, and operational metrics to senior leadership, ensuring timely and accurate reporting.
• Ensure maximum uptime of Security Operations IT security controls and adherence to ITSM SLAs.
• Ensure compliance with Mashreq Information Security policies and security baselines.
• Oversee successful delivery and implementation of security projects within Security Operations.
• Coordinate with cross-functional teams and stakeholders to enable secure business operations.
• Develop and enforce security processes, standards, and technical documentation.
• Lead migration and integration efforts for secure networks and devices.

Qualifications

• Strong understanding of network security, endpoint protection, and database security principles.
• Problem-solving and decision-making abilities under pressure.
• Familiarity with compliance frameworks and regulatory requirements.
• Effective communication skills for technical and non-technical audiences.
• Hands-on experience with Security Gateways including but not limited to:
• Checkpoint Firewall
• Firewall Assurance Tools
• Forcepoint Web Filters
• FireEye NX Proxy
• Zscaler Proxy
• Azure Cloud Security Operations
• Radware DDoS Protection
• F5 WAF and Load Balancer
• Zero Trust Solutions
• Forcepoint Email Security
• FireEye NX ATP
• Imprivata Single Sign-On & 2-Factor Authentication
• Microsoft EOP Email Security

About Us

The leading financial institution in MENA.

While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness, while pursuing opportunities that grow shareholder value.

We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.