Job Objective
Support in designing, delivering, and evaluating training programs that enhance employee performance, align with company goals, and foster a culture of continuous learning.
Key Responsibilities
- Conduct onboarding sessions and ongoing training for staff across departments
- Facilitate workshops on soft skills, product knowledge, and operational procedures
- Support leadership development programs for junior managers and team leads
- Assist in creating training materials, manuals, and e-learning modules
- Collaborate with subject matter experts to ensure content accuracy and relevance
- Customize training plans based on departmental needs and performance gaps
- Track training attendance, completion rates, and post-training assessments
- Analyze feedback and performance data to improve training effectiveness
- Maintain training records and ensure compliance with regulatory standards
- Coordinate training schedules and logistics across multiple locations
- Support the Training Manager in managing budgets and resource allocation
- Act as a liaison between HR, department heads, and external trainers
Skills & Qualifications
- Bachelor's degree in HR, Business, Education, or related field
- 2–4 years in training, learning & development, or team leadership roles
- Proficiency in MS Office, LMS platforms, and presentation tools
- Strong communication, facilitation, and organizational skills
- Train-the-Trainer, CIPD, or similar L&D credentials