Assistant Manager - Sales Operations

OCTA Properties L.L.C.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading property development company in Dubai is seeking an Assistant Manager - Sales Operations to support the sales operations team. This role involves managing the Sales Admin team, ensuring compliance with processes, and generating operational reports. The ideal candidate will have leadership experience, advanced Excel skills, and strong analytical abilities to thrive in a dynamic environment.

Qualifications

• Management or team leadership experience in Sales Admin or Sales Operations.
• Advanced Excel skills and data entry experience.
• Strong analytical and communication skills.

Responsibilities

• Manage the Sales Admin team and oversee compliance with operational processes.
• Generate sales operations reports and coordinate with the sales team.
• Maintain documentation processes and ensure adherence to AML regulations.

Skills

Analytical skills

Communication skills

Attention to detail

Team leadership

Collaboration

Education

Management or team leadership experience

Tools

Salesforce

Excel

Job description

About Us

OCTA Properties is a versatile organization providing dynamic innovative solutions for the property development and investment sectors, including exclusive developer representation, luxury branded residences, turnkey property development, and advisory consultation. Introduced by Fawaz Sous to the UAE and international markets, our team is backed by extensive experience and a strong network in the real estate sector, enabling us to deliver exceptional results, minimize risks, improve efficiency, and maximize profitability throughout any development lifecycle.

Our team is our top priority, and we aim to attract the best talent to continue our growth and transformation of the global real estate market. We are seeking an Assistant Manager - Sales Operations to support the sales operations team and report to the Head of Operations.

Responsibilities:

• Manage the Sales Admin team responsible for data entry and documentation into CRM software (Salesforce).
• Ensure compliance with operational processes and adherence to turnaround time requirements.
• Oversee documentation processes, ensuring all forms, agreements, and buyer details meet guidelines (Unit Reservation Form, Sale Purchase Agreement, Client Documentation).
• Maintain compliance with AML regulations and ensure accurate client documentation.
• Adhere to defined processes and SLAs.
• Follow departmental policies, procedures, and processes, including SLAs and Authority Matrix, ensuring strict compliance.
• Coordinate with the sales team to follow up on units with incomplete documentation or pending payments and collaborate internally to issue termination notices when necessary.
• Generate MIS and sales operations reports.

Qualifications:

• Management or team leadership experience in Sales Admin, Sales Operations, or Administration.
• Advanced Excel skills and data entry experience.
• Strong analytical and communication skills.
• Excellent attention to detail.
• Resourceful, proactive, and collaborative mindset.