Assistant Manager Mall, Abercrombie & Fitch

Abercrombie & Fitch Co.; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Dubai to lead daily store operations, drive sales, and deliver best-in-class customer service.

The role blends business strategy, operations, and people management to ensure a high-performing team and an engaging shopper experience. The position focuses on opening/closing routines, staff development, product knowledge, and maintaining brand standards while upholding company culture and values.

Qualifications

• Leadership and people management
• Store operations and customer service excellence
• Sales analysis and reporting
• Brand knowledge and visual merchandising
• Staff training and development

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.