Assistant Manager – License Renewal (Arabic Speaker)

Job Summary:

We are seeking a highly organized and detail-oriented Assistant Manager – License Renewal (Arabic speaker) to oversee the renewal processes for licenses within our government entity. The ideal candidate will ensure compliance with UAE regulations, facilitate efficient processing, and maintain high service standards for stakeholders.

Key Responsibilities:

• Manage and oversee the end-to-end license renewal process, ensuring adherence to local laws and government policies.
• Review and verify renewal applications, ensuring completeness and accuracy of submitted documentation.
• Maintain up-to-date records of all licenses, tracking expiration dates and sending timely renewal reminders.
• Communicate with stakeholders, including businesses and individuals, to guide them through renewal requirements and procedures.
• Coordinate with internal departments and regulatory bodies to streamline the renewal process and address any compliance issues.
• Identify opportunities for process improvements to enhance efficiency and service delivery.
• Prepare reports on license renewal status, trends, and compliance for management review.
• Ensure confidentiality and secure handling of all sensitive licensing information.

Qualifications:

• Nationality: Emirati (Required)
• Education: Bachelor’s degree in Business Administration, Public Administration, or a related field.
• Experience: Prior experience in licensing, renewal processes, or regulatory compliance within a government entity is preferred.
• Languages: Fluency in Arabic and English (spoken and written) is required.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with database management.

Key Skills:

• Strong knowledge of UAE licensing and regulatory frameworks.
• Excellent administrative, coordination, and problem-solving skills.
• Strong communication and customer service abilities.
• High attention to detail and ability to manage confidential information.
• Effective time management and ability to meet deadlines.