Assistant Manager Human Resources

Wall Street Exchange - A FINTX Company; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A leading company in the financial sector seeks an HR Operations Manager to oversee daily HR processes, ensuring compliance and alignment with company policies. The role demands a strong strategic partner to the HR Head, focusing on compensation, payroll, and the effective management of HR technology. Candidates should have a bachelor's degree in HR or related fields, 5+ years of relevant experience, and advanced skills in data analysis and communication, with a focus on delivering high-quality service.

Qualifications

• Minimum 5 years’ experience in HR Operations, payroll, compensation, and benefits.
• Fluent written and spoken English.
• Demonstrated ability to manage HRIS and compliance.

Responsibilities

• Manage day-to-day HR operations and processes.
• Ensure compliance with CBUAE and company policies.
• Analyze and recommend changes to compensation and benefits.

Skills

Advanced excel proficiency

Analytical and problem solving

Excellent communication

Interpersonal skills

Education

Bachelor’s degree in Business Administration

Human Resource Management or equivalent demonstrable work experience

CIPD

Job description

Job Purpose

The role holder is responsible for the day to day management of HR Operations and provides strategic support to the Head of Human Resources for processes like HRIS, leave management, end of service benefits, pension, audit, handling various employee related issues and issuance of letters for salary, transfer, etc. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures. Responsible for ensuring employee packages are aligned with the Company policy guidelines, are competitive and compliant with legal and federal regulations. Designing reports, metrics, data analysis and conduct benchmarking on new and existing positions. Maximize the use of the HR Information system to automate processes, provide data analytics and deliver service to our teams.

Core duties and responsibilities

Service Delivery

• Ensure smooth functioning of day to day management of HR Operations
• Provides strategic support to the Head of Human Resources for processes like HRMS, leave management, end of service benefits, pension, audit, and various employee related issues like issuance of letters for salary, transfer, etc.
• Ensure compensation & benefits standards comply with the Company policies and/or other regulations or legislation
• Analyze, review, recommend and obtain approval for changes to compensation & benefits
• Assist in the development of new policies to support benefit changes
• Participate in market salary survey, identify new trends and make recommendations on strategy changes
• Monitor reviews on compensation & benefit packages to maintain market positioning
• Assist with any required data and communication plans on change management projects
• Manage and review the payroll function to ensure team members salary is paid accurately and on time, adjusting deadlines to payment dates
• Research compensation & benefits policies and plans
• Develop the HR Information Technology provision to automate processes
• Review Human Resources policy and procedure document on annual basis in coordination with Policy and Procedure Manager.
• Provides data for audit purposes/Finance purpose
• Prepares the agenda for the HR Committee meeting and Implements decision taken in the meeting and provides feedback
• Develops talent within the team by providing guidance and coaching to achieve the defined goals
• Prepares monthly pension statements and yearly amendment statements for UAE Nationals and GCC employees
• Monitors the leave balances and leave plans of employees
• Prepares and provides yearly, monthly, weekly and as when required reports to Head HR, Management and to external parties.

Financial

• Provide financial analysis on company costs associated with payroll and compensation & benefits
• Ensure payroll is processed accurately and mitigate all errors and financial losses
• Assist in the administration of compensation programs including, maintaining/enhancing the salary grade infrastructure, annual increment, incentive and bonus plans
• Ensure compensation & benefit plans are cost-effective and competitive
• Undertake forecasting on payroll, compensation & benefits

Process & Operations

• Complete all salary surveys as part of the Company’s strategy to achieve a competitive advantage
• Undertake pension, EOSG and related information in terms of employees benefit entitlements
• Conduct job analysis, benchmarking to support the HRBP team with package structures for both new and existing team members
• Generate accurate and timely reports as and when requested, participate in modelling and costing of a variety of programs as well as yearend calculation processes
• Develop reports to evaluate compensation programs, using metrics such as dashboard analytics
• Undertake projects and special assignments, assisting with the development of methodologies, procedures and analytics
• Support annual salary review processes, including development of tools for HRBP team, Business Heads which includes forecasting, planning and budget management.

Customer Focus

• Respond to team member queries on compensation & benefit matters
• Coordinate communication of changes to the compensation & benefits to the wider HR team and across the business
• Support business heads in providing budget and salary data for their business areas
• Coach, train and assist HR team and wider business by sharing knowledge and experience around changes in benefit structure, medical, payroll or other compensation and benefit initiatives
• Work closely with Head HR to influence the compensation & benefits strategy

Compliance

• Ensure all services provided by the function are compliant with the CBUAE and the group company’s policies & procedures.
• Raise any concerns surrounding compliance and risk related issues, either directly or through the whistleblowing procedure using [e-mail]
• Be aware within the team and wider organisation of the employee responsibility in working in a risk free and compliant manner.
• Attend risk and compliance awareness programs during the course of the employment whether it is as part of the on-boarding process or the annual refresher training.

Knowledge & Skills

Essential

• Advanced excel proficiency
• Analytical and problem solving
• Excellent communication and interpersonal skills
• Ability to deliver across a multiple of projects

Preferred

• Solution focused approach
• Ability to work under pressure
• Flexibility on Working Schedules & locations

Educational Qualifications

Bachelor’s degree in Business Administration, Human Resource Management or equivalent demonstrable work experience

Professional Certification: CIPD

Relevant Experience: Minimum 5 years’ experience in the HR Operations, payroll, compensation and benefits

Language skills

Essential: Fluent written and spoken English

Preferred: Multi Lingual Written and spoken