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Une entreprise dynamique aux Émirats recherche un expert en transformation digitale pour développer et maintenir sa stratégie numérique. Ce poste implique la supervision des solutions innovantes pour améliorer les processus métier et assurer une expérience client optimale. Le candidat devra posséder une solide expérience en transformation digitale et des qualifications académiques pertinentes, tout en étant capable de gérer efficacement des budgets et des équipes.
Responsibilities:
• Develop & maintain the digital transformation strategy and support the digital transformation design and implementation across company and its entities
• Support the development and implementation of digital transformation solutions for internal and external clients across company and its entities
• Oversee the liaison between the product/solution delivery team and all end user stakeholders to ensure resolution and close-out of all business process issues
• Drive the automated business process management framework and improvement efforts cross-functionally across the enterprise, to increase growth potential and improve all business processes
• Support integration of digital and Artificial Intelligence (AI) technological capabilities across the various systems and processes at company and its entities towards building a digital customer experience
• Ensure the provision of digital innovation support for internal and external clients across the company and its entities and during IT projects
• Provide innovative and cost-effective solutions for stakeholders or for improving business processes
• Supervise the business analysis of current products and solutions and their effectiveness, value and return on investment
• Budget management
Qualifications:
Master’s and Bachelor's Degree in Information Technology or a related field
At least 8 years of experience in Digital Transformation or related work experience