Assistant Manager Customer Facing Supply Chain

Nestl; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food and beverage company is seeking an Assistant Manager for Customer Facing Supply Chain in Dubai. The role involves building trust with customers, managing inventory, and ensuring product availability on shelves. The ideal candidate has 2-4 years of supply chain experience and strong relationship management skills. Proficiency in Excel is essential.

Qualifications

• 2-4 years of experience in Supply Chain functions.
• Exposure within Sales and/or Retail Accounts is beneficial.
• Strong relationship management and communication skills.
• Excellent proficiency in Excel.

Responsibilities

• Collaborate closely with the Customer to understand operations.
• Communicate and resolve out-of-stock issues at stores.
• Review KPI scorecard progress with customers and managers.
• Ensure efficient flow of automated orders.
• Maintain Customer forecast accuracy on SKUs.

Skills

Supply Chain experience

Relationship management

Communication skills

Proficiency in Excel

Job description

Assistant Manager Customer Facing Supply Chain

Position Summary
To be the immediate face of Nestlé within a Customer's Supply Chain location, responsible for maximizing service and enhancing the day-to-day effectiveness of operations through efficient management of inventory and in-stock availability.

To build trust with the Customer to enable deeper engagement and accelerate business improvements.

A Day in the Life

Ensure product availability on shelves by:

• Collaborating closely with the Customer to understand their operations and supply chain to shelf.
• Communicating and resolving out-of-stock & availability issues at stores and distribution centers.
• Reviewing progress of the agreed KPI scorecard at defined frequencies (e.g., Monthly/Quarterly) with the Customer and Nestlé line managers.

Ensure an efficient, timely, and smooth flow of automated orders received by Nestlé by:

• Ensuring regular master data cleanup and timely listing and delisting of SKUs (phase in/phase out).
• Proactively updating barcodes in the Customer's database.

Maintain Customer forecast accuracy on Nestlé SKUs and work towards improvement by:

• Reviewing demand deviations and re-forecasting as needed using sales and historical trend data.
• Communicating and working closely with Demand Planners.
• Organizing and chairing key meetings, challenging assumptions, and ensuring agreement on initial forecasts and communication to all involved parties.

What Will Make You Successful

• 2-4 years of experience in Supply Chain functions.
• Exposure within Sales and/or Retail Accounts is beneficial.
• Strong relationship management and communication skills.
• Excellent proficiency in Excel.

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