Assistant Manager - Corporate

Hyatt Hotels Corporation; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player seeks a motivated Assistant Manager - Corporate to maximize sales and achieve targets. This role involves collaborating with various departments, maintaining sales records, and ensuring guest satisfaction. Ideal candidates will have a degree in Hospitality or Tourism Management and at least two years of relevant experience. Join a dynamic team that values initiative and continuous learning, where your contributions will help shape memorable guest experiences and drive business success.

Qualifications

• Minimum 2 years of experience in sales or hotel operations.
• Relevant degree or diploma in Hospitality or Tourism Management.

Responsibilities

• Maximize sales and achieve targets across departments.
• Maintain records of Sales Agreements and Contracts.
• Establish and maintain strong client relationships.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Education

Degree in Hospitality Management

Diploma in Tourism Management

Job description

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Assistant Manager - Corporate

The Assistant Manager - Corporate is responsible for maximizing sales and achieving pre-determined targets, working closely with Rooms, Food and Beverage, and other revenue-generating departments.

1. Maintain complete and supported records of all Sales Agreements and Contracts.
2. Establish an efficient trace file to ensure that all booked business is properly tracked.
3. Submit sales reports in a timely manner.
4. Entertain and conduct residence inspections for clients as required.
5. Establish and maintain strong relationships with clients and explore new business opportunities.
6. Liaise with related operational departments to ensure guest requests and expectations are met.
7. Knowledge of ISO 14001 is an added advantage.

Handle guest and employee inquiries courteously and efficiently, report complaints or problems, and ensure follow-up if immediate solutions are not available.

Qualifications

1. Ideally hold a relevant degree or diploma in Hospitality or Tourism Management.
2. Minimum 2 years of experience in sales or as an Assistant Manager in hotel operations.
3. Good problem-solving, administrative, and interpersonal skills are essential.

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