Assistant Manager 2

Azadea; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to enhance customer experiences and drive sales. In this role, you will greet customers, provide expert advice, and assist them in making informed purchase decisions. You will also monitor team performance, motivate staff, and ensure effective stock management. This position offers an opportunity to develop your skills in a vibrant retail environment while contributing to the overall success of the team. If you are passionate about customer service and sales, this role is perfect for you!

Qualifications

• Bachelor's degree required with proficiency in MS Office.
• Strong product knowledge and customer service skills are essential.

Responsibilities

• Greet customers and assist in purchase decisions with expert advice.
• Monitor sales performance and suggest corrective actions when needed.
• Support the manager in inventory management and product orders.

Skills

Customer Service

Sales Performance Monitoring

Team Motivation

Product Knowledge

Cultural Awareness

Planning and Organizing

Self-Development

Adaptability

Initiative

Education

Bachelor's Degree

Tools

MS Office

Job description

Description
• Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards.
• Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis and suggest corrective actions to hierarchy when needed.
• Assign routine and non-routine tasks to Sales Associates, Cashiers, and Coordinators, in order to ensure that activities are carried out in the most efficient manner.
• Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop's operational requirements in a cost-effective manner.
• Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products.
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.

Qualifications
• Bachelor's Degree.
• Proficiency in MS Office.
• Fluency in English.
• Strong product knowledge.
• Cultural Awareness: level 2.
• Customer Focus: level 2.
• Driving and Achieving results: level 1.
• Planning and Organizing: level 2.
• Self-Development: level 3.
• Change and Adaptability: level 2.
• Initiative: level 3.