Abu Dhabi
On-site
AED 60,000 - 120,000
Full time
30+ days ago
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Job summary
Join a dynamic team as an Assistant Manager where you will play a pivotal role in enhancing customer experience and driving sales performance. This position offers the opportunity to lead a dedicated team, ensuring efficient operations and stock management while providing expert guidance to customers. You will be instrumental in motivating your team, fostering a culture of excellence, and contributing to the overall success of the shop. If you are passionate about retail and have a knack for leadership, this role is perfect for you.
Qualifications
- Bachelor's degree required, proficiency in MS Office is essential.
- Strong product knowledge and cultural awareness are important.
Responsibilities
- Assist customers with purchase decisions and provide expert advice.
- Monitor sales performance and suggest corrective actions as needed.
- Support team training and development to optimize sales results.
Skills
Customer Focus
Cultural Awareness
Driving and Achieving Results
Planning and Organizing
Self-Development
Change and Adaptability
Initiative
Education
Tools
Assistant Manager 2
- Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards.
- Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis and suggest corrective actions to hierarchy when needed.
- Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient manner.
- Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop's operational requirements in a cost-effective manner.
- Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products.
- Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.
Minimum Requirements:
- Bachelor's Degree
- Proficiency in MS Office
- Fluency in English
- Strong product knowledge
- Cultural Awareness: level 2
- Customer Focus: level 2
- Driving and Achieving results: level 1
- Planning and Organizing: level 2
- Self-Development: level 3
- Change and Adaptability: level 2
- Initiative: level 3