Assistant Manager

Azadea; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a passionate retail professional to lead a dynamic team in delivering exceptional customer experiences. This role involves training and motivating team members, ensuring compliance with brand standards, and monitoring key performance indicators to drive business success. The ideal candidate will have a background in retail, particularly in beauty products, and possess strong communication skills. Join a vibrant team where your contributions will shape the customer journey and elevate brand presence in a competitive market.

Qualifications

• 2-3 years of retail experience with knowledge of beauty products.
• Strong training and team management skills.

Responsibilities

• Train and motivate team members to enhance customer experience.
• Monitor compliance with store policies and business KPIs.

Skills

Team Training

Customer Experience

Business KPI Monitoring

Recruitment

Fluency in English

Education

Bachelor's Degree or equivalent

Tools

MS Office

Job description

Train the team on products, makeup application techniques and selling techniques to deliver an exciting customer experience.

Deliver business goals as defined with the Store Manager.

Ensure compliance with store policies and operations, while consistently monitoring Business KPIs such as LFL progression, Conversion Rate, Average Ticket, etc.

Contribute to maintain qualitative standards in terms of brand image including the layout, merchandising, and proper housekeeping of the store.

Guarantee that stores are compliant with all the brand's standards and store procedures, while executing promotional calendars.

Consistently monitor the proper execution in the stores and address any gaps in compliance with corporate policies or local laws.

Recruit, train, motivate, and evaluate team members to ensure they have the necessary skill base and required image, and that they are optimally enabled to maximize their potential contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged.

Desired Candidate Profile

Bachelor's Degree or equivalent

2 - 3 years of experience in retail

Knowledge of beauty products, especially particular lines of cosmetics

Fluency in English

Proficiency in MS Office