Assistant - Logistic - Maritime & Shipping Cluster

AD Ports Group; Abu Dhabi; On-site; AED 30,000 - 45,000; Full time

Job summary

AD Ports Group is seeking a dedicated Logistic Assistant to enhance the operational efficiency of its marine fleet services. The role encompasses procurement, customer service, and crew logistics management, playing a crucial role in ensuring safety and compliance while supporting interdepartmental communication. This position is ideal for candidates possessing sound knowledge of marine operations, strong interpersonal skills, and relevant experience in logistics.

Qualifications

• Proficiency in Arabic and English (spoken and written).
• Minimum 2 years for UAE Nationals, 4 years for expatriates.

Responsibilities

• Act as the primary contact for vessel procurement and coordinate logistics.
• Manage crew welfare, including accommodations and provisioning.
• Negotiate with suppliers and handle customer service tasks.

Skills

Marine operations knowledge

Communication skills

Customer service abilities

Logistics coordination

Attention to detail

Education

Knowledge of international marine conventions

Tools

Relevant computer applications

Job description

Who We Are Looking For

We are looking for a dedicated and organized Logistic Assistant to support the day-to-day logistics operations for marine fleet services. If you have experience in vessel procurement, ticketing operations, customer coordination, and crew logistics, this role offers a vital opportunity to ensure operational excellence within the Maritime Cluster.

About the Maritime Cluster

AD Ports Group’s Maritime & Shipping Cluster is led by Noatum Maritime, a globally connected agile entity operating across multiple countries. With a fleet of over 250 vessels and decades of expertise, Noatum Maritime offers a diverse portfolio of services delivering “everything you need on the seas.”

Job Purpose

To optimize logistical operations of the marine fleet by ensuring safety, compliance, and efficiency. The role includes coordinating vessel procurement, facilitating customer transactions at ferry terminals, and managing travel logistics and welfare for crew members.

Responsibilities

Core Responsibilities

• Act as the primary contact for vessel procurement, sourcing, and coordinating required materials, equipment, and services.

• Negotiate with suppliers, manage contracts, and monitor inventory levels for marine operations.

• Handle customer service tasks including ticket issuance, pricing inquiries, and cargo prioritization at the Delma–Mugharraq Ferry line.

• Collect payments via cash or card and explain port tariffs and ticket pricing to customers.

• Assist customers in arranging port passes when required.

• Identify and prioritize cargo types for processing.

• Perform administrative tasks related to fleet operations, ensuring smooth interdepartmental communication.

• Maintain vessel-related certifications and ensure timely renewals for compliance.

• Ensure timely availability of materials and logistical support for fleet readiness.

People Management Responsibilities

• Manage crew welfare needs, including accommodation and provisioning.

• Coordinate logistics and travel plans for crew members, ensuring smooth and timely arrangements.

Strategic Responsibilities

• Oversee maintenance and repair projects of vessels by coordinating dry-docking schedules and activities to ensure vessel readiness and optimal performance.

Qualifications

• Education: Knowledge of marine operations and applicable international marine conventions and standards.

• Languages: Proficiency in Arabic and English (spoken and written).

• Experience:

• Minimum 2 years for UAE Nationals

• Minimum 4 years for expatriates

Required Skills

• Sound knowledge of marine operations and port logistics

• Strong communication and interpersonal skills

• Manpower planning and scheduling skills

• Proficiency in relevant computer applications

• Good customer service and coordination abilities

• Ability to handle multiple logistics tasks with attention to detail