Assistant IT Manager - Information Technology Department

Accor Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group is seeking an Assistant IT Manager to ensure the stability and effectiveness of IT systems in Dubai. The ideal candidate will oversee IT operations, support strategic execution, and mentor junior staff, while also managing vendor relationships and budgets. This role requires strong problem-solving and communication skills, with flexibility for occasional off-hours work.

Qualifications

• 3 to 5 years of IT management or supervisory experience.
• Strong understanding of network architecture and security systems.
• Effective multitasking under pressure.

Responsibilities

• Support daily departmental operations and strategic execution.
• Oversee system maintenance and cybersecurity protocols.
• Collaborate with departments to meet IT requirements.

Skills

Communication

Problem-solving

Team leadership

Education

Bachelor's degree in Computer Science

Tools

Microsoft Office

Job description

Assistant IT Manager - Information Technology Department

As part of a diverse and ambitious team, you will help ensure the stability, security, and effectiveness of IT systems that drive exceptional guest experiences and operational excellence.

Key Responsibilities

* Support the IT Manager in daily departmental operations and strategic execution
* Oversee system maintenance, network stability, and cybersecurity protocols
* Lead or assist in IT project delivery, from planning through execution
* Provide technical support and solutions for hardware and software issues
* Maintain vendor relationships and service agreements
* Conduct regular audits, risk assessments, and disaster recovery planning
* Monitor IT budgets and contribute to financial planning
* Implement and enforce IT policies, procedures, and compliance frameworks
* Collaborate with other departments to identify and meet their IT requirements
* Stay current with emerging technologies and trends to support digital transformation
* Mentor junior IT staff and promote a culture of innovation and service

Job Requirements

* Bachelor s degree in Computer Science, IT, or related field
* 3 to 5 years of IT management or supervisory experience
* Strong understanding of network architecture, servers, and security systems
* Proven troubleshooting and problem-solving abilities
* Effective communication and team leadership skills
* Experience managing IT budgets and vendor contracts
* Proficiency in Microsoft Office and enterprise IT tools
* Knowledge of data protection laws and IT governance
* Ability to multitask under pressure and deliver to deadlines
* Flexible availability including occasional off-hours or weekend work

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