Assistant Human Resources Manager - Waldorf Astoria Ras Al Khaimah

Hilton; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking an Assistant Human Resources Manager to oversee employee relations and support HR functions at Waldorf Astoria Ras Al Khaimah. The ideal candidate will have HR experience in the hospitality sector and a strong understanding of UAE labor laws. This full-time role offers a unique opportunity to enhance guest and team member experiences in a leading hospitality environment.

Qualifications

• Proven experience in Human Resources, especially in hospitality.
• Solid understanding of UAE labor law.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Support the HR director in managing the HR team.
• Handle employee relations issues confidentially.
• Ensure compliance with recruitment procedures.
• Assist with departmental training needs.
• Manage HR metrics and performance indicators.

Skills

Human Resources experience

Interpersonal skills

Problem-solving skills

Communication skills

Customer service commitment

Flexibility in work situations

Ability to work under pressure

Job description

An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Director of Human Resources and management team to deliver an excellent staff experience while assisting with Human Resources strategy.

What will I be doing?

As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Director of Human Resources and management team to deliver an excellent team member experience. An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with team member training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Support the Director of Human Resources in leading the HR team and overseeing all aspects of the Human Resources function
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Help achieve departmental goals
• Support the hotel with departmental training requirements
• Control costs when possible and assist in meeting hotel/departmental financial targets
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Work with local organizations and schools to promote the hospitality industry
• Assist and resolve team member and management queries
• Ensure compliance with internal HR policies and all applicable local labor laws
• Support audits and reporting of HR metrics, turnover, and other performance indicators
  
  
  

What are we looking for?

An Assistant Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Proven experience in Human Resources, preferably in the hospitality industry.
• Solid understanding of UAE labor law (or local labor laws based on location)
• Strong interpersonal and problem-solving skills
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Positive attitude and passion for delivering exceptional HR service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day and our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria Ras Al Khaimah

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Human Resources