Assistant Housing Manager

The First Collection; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a dynamic team at an iconic hospitality landmark, where you will play a crucial role in overseeing staff accommodations. This position offers the opportunity to ensure a safe and organized living environment for hotel staff, while implementing health and safety standards. You will collaborate with various teams to maintain high operational standards and enhance the overall well-being of team members. If you are passionate about hospitality and have a knack for organization and communication, this role is perfect for you. Be part of a forward-thinking company that values excellence and innovation in the hospitality industry.

Qualifications

• Minimum 2 years of experience in staff accommodation management.
• Background in hotel operations or employee services preferred.

Responsibilities

• Assist in daily operations and administration of staff accommodation.
• Supervise accommodation staff and ensure cleanliness standards.
• Address issues raised by team members regarding housing facilities.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Problem-Solving Abilities

Flexibility

Tools

MS Office

Job description

Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

The Assistant Housing Manager plays a key role in overseeing and supporting the smooth operation of hotel staff accommodations. This role is responsible for maintaining a safe, clean, and well-organized living environment, ensuring that all housing policies are followed, and that the needs of our team members are met with efficiency and care. The role requires excellent organizational, communication, and people management skills, with a strong focus on service and operational standards.

Key Responsibilities:

• Assist the Housing Manager in the daily operations and administration of staff accommodation.
• Supervise accommodation staff, including housekeeping, maintenance, and security personnel.
• Monitor room allocations, occupancy records, and maintain updated housing rosters.
• Conduct regular inspections of rooms and common areas to ensure cleanliness and maintenance standards are upheld.
• Address and resolve any issues or concerns raised by team members related to housing facilities.
• Coordinate with the maintenance team for timely repairs and upkeep of the accommodations.
• Assist in implementing health, safety, and hygiene standards as per company policies and local regulations.
• Support the onboarding process by preparing rooms for new joiners and conducting housing orientations.
• Help manage housing inventory, assets, and supplies.
• Ensure compliance with staff housing rules and assist in disciplinary actions related to housing violations when necessary.
• Prepare regular reports on housing conditions, occupancy, maintenance needs, and staff feedback.
• Maintain good relations with local authorities, landlords and suppliers to ensure compliance to all regulations and legislations
• Responsible for organizing and overseeing social events and promoting overall wellbeing through initiatives and support.

Desired Skill & Expertise

• Minimum 2 years of experience in staff accommodation management or a similar administrative/hospitality role.
• Background in hotel operations or employee services preferred.
• Strong interpersonal and communication skills.
• Good organizational and problem-solving abilities.
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to work flexible hours including weekends and holidays, when required.
• Basic knowledge of Building maintenance (Electrical, Plumbing, Air conditioning and Carpentry)