Assistant Housekeeping Manager

Rotana Hotel Management Corporation PJSC; Ras Al Khaimah; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hotel group in Ras Al Khaimah is seeking an Assistant Housekeeping Manager to lead their housekeeping operations. The ideal candidate should possess a degree in hospitality and have strong communication skills. Responsibilities include managing the housekeeping team and ensuring the highest standards of cleanliness. This role demands excellent interpersonal skills and problem-solving abilities.

Qualifications

• Ideally have a degree in hospitality with previous experiences in a similar role.
• Computer literate with knowledge of cleaning methods and materials.

Responsibilities

• Manage and lead the housekeeping team to achieve departmental goals.
• Plan monthly roster of coordinators and supervisors.
• Inspect grooming and cleanliness for employees.

Skills

Excellent written and verbal communication in English

Strong interpersonal skills

Problem solving abilities

Education

Degree in hospitality

Tools

Knowledge in Opera

Job description

Overview

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Assistant Housekeeping Manager you are responsible to manage and lead the team of the housekeeping operation towards achieving the departmental goals and objectives by ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified.

Responsibilities

• Plan the monthly roster of coordinators, senior supervisor and floor supervisors
• Carry out the yearly EPDR for his / her direct subordinates
• Perform disciplinary action or dismissal cases of employee under his / her charge
• Monitor and guide new team member
• Coordinate and monitor Preventive Maintenance Program
• Plan and ensure the clearings of annual leave / public holiday are up dated on timely basis
• Carry out departmental induction for all trainees and housekeeping new team member
• Update the job descriptions for all direct subordinates as and when required
• Identify training needs for areas of improvement in the department
• Review and recommend more effective cleaning methods, materials and agents on a periodic basis
• Inspect personal grooming, uniform tidiness and cleanliness for the employees

Skills, Education & Experiences

You should ideally have a degree in hospitality with previous experiences in a similar role. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and knowledge in Opera are an advantage.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results