Assistant Hotel Reservations Manager

TalentSource International; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

Join an ever-growing and award-winning hotel in Abu Dhabi as a Hotel Assistant Reservations Manager. In this dynamic role, you will maximize sales opportunities while ensuring excellent customer service and efficient management of room inventory. Your expertise will help maintain data integrity in the Property Management System and facilitate effective interdepartmental cooperation. This position offers a unique opportunity to be part of a vibrant team dedicated to exceeding guest expectations in a prestigious hospitality environment.

Qualifications

• 3 years of experience in a similar position.
• Strong communication and interpersonal skills in English.

Responsibilities

• Maximise sales and marketing opportunities within hotel policies.
• Ensure excellent customer service levels when processing reservations.

Skills

Customer Service

Sales and Marketing

Communication Skills

Interpersonal Skills

Education

Diploma in Hotel / Tourism

Tools

Opera

Job description

Hotel Assistant Reservations Manager

Abu Dhabi

5000 AED + Annual ticket allowance

Join an ever-growing and award-winning hotel in Abu Dhabi!

Duties and responsibilities:

• Maximise sales and marketing opportunities within the hotels policies, procedures and standards
• Ensure excellent customer service levels are maintained when processing reservations and guest requests
• Access and interpret Human Resource policies and legislative requirements for efficient implementation
• Facilitate effective interdepartmental co-operation to ensure guests expectations are anticipated and exceeded
• Manage room inventory with diligent adherence to checklists and systems
• Maintain the data integrity of the Property Management System with respect to guest profiles, history, sales and marketing

Requirements:

• 3 Years experience in a similar position
• Diploma in Hotel / Tourism
• Strong communication & interpersonal skills in English
• Experience with Opera