Assistant Groups and MICE Sales Manager

21c Museum Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain is seeking an Assistant Groups and MICE Sales Manager in Dubai, UAE. You will drive group and MICE sales, establish client relationships, and exceed sales targets. The ideal candidate has 3-5 years in hospitality sales, excellent negotiation skills, and a strong understanding of the UAE market. This role involves flexible hours and offers a dynamic working environment.

Qualifications

• 3-5 years of experience in hospitality or MICE sales in Dubai or UAE.
• Proven track record of meeting or exceeding sales targets.
• Strong knowledge of the hospitality and events industry in Dubai.

Responsibilities

• Drive group and MICE sales, developing client relationships.
• Achieve and exceed assigned sales targets and revenue goals.
• Monitor market trends and competitor activities to inform strategies.

Skills

Sales techniques

Negotiation skills

Communication skills

Client relationship management

Organizational skills

Education

Bachelor's degree in Hospitality Management

Professional certifications in event management

Tools

CRM software

Microsoft Office Suite

Job description

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a dynamic and results-driven Assistant Groups and MICE Sales Manager to join our team in Dubai, United Arab Emirates. In this role, you will be responsible for driving group and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales, developing strong client relationships, and contributing to the overall success of our sales department.

• Proactively identify and pursue new group and MICE business opportunities in the local and international markets
• Develop and maintain relationships with key clients, travel agencies, and corporate accounts
• Create compelling proposals and presentations for potential clients
• Conduct site inspections and property tours for prospective clients
• Negotiate contracts and ensure all terms and conditions are met
• Collaborate with internal departments to ensure smooth execution of events and group bookings
• Monitor and analyze market trends, competitor activities, and client feedback to inform sales strategies
• Achieve and exceed assigned sales targets and revenue goals
• Maintain accurate records of sales activities, leads, and client interactions in the CRM system
• Represent the company at industry events, trade shows, and networking functions
• Assist in developing and implementing marketing strategies to promote group and MICE offerings
• Provide regular reports on sales performance and market insights to senior management

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 3-5 years of experience in hospitality or MICE sales, preferably in Dubai or the UAE
• Proven track record of meeting or exceeding sales targets
• Strong knowledge of the hospitality and events industry in Dubai and the UAE
• Excellent sales techniques and negotiation skills
• Proficiency in customer relationship management (CRM) software
• Advanced skills in Microsoft Office Suite, particularly Excel and PowerPoint
• Experience in event planning and management
• Strong budgeting and financial planning abilities
• Outstanding presentation and communication skills
• Ability to build and maintain strong client relationships
• Detail-oriented with excellent organizational and time management skills
• Understanding of local business customs and practices in the UAE
• Fluency in English; knowledge of Arabic or other languages is a plus
• Professional certifications in event management or hospitality (preferred)
• Willingness to work flexible hours, including evenings and weekends when required
• Ability to thrive in a fast-paced, dynamic environment