Assistant F&B Revenue Manager

Mandarin Oriental Hotel Group Limited; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Dubai seeks an experienced Assistant F&B Revenue Manager. You will drive revenue growth across food and beverage outlets through strategic planning and collaboration with various teams. The ideal candidate has 3-5 years in a managerial role and strong analytical skills. This role offers competitive benefits and a vibrant work environment.

Benefits

Learning & Development programs

Health & Colleague Wellness benefits

MOstay program offering complimentary nights

Qualifications

• 3-5 years in a managerial role within F&B or revenue management.
• Proven ability to optimize reservations and capacity management.
• Strong analytical skills for revenue reports and guest data interpretation.

Responsibilities

• Develop and implement strategies for revenue optimization.
• Monitor and analyze revenue performance.
• Collaborate with sales and marketing to drive traffic.

Skills

Revenue management expertise

Excellent communication skills

Problem-solving abilities

Attention to detail

Leadership and team motivation skills

Customer service orientation

Multitasking capability

Education

Bachelor's Degree in Hospitality Management

Certifications in Revenue Management

Tools

OPERA

Microsoft Office Suite

Job description

Mandarin Oriental Jumeira, Dubai is looking for an Assistant F&B Revenue Manager to join our Revenue team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

About the job

Based at Mandarin Oriental Jumeira, Dubai, the Assistant F&B Revenue Manager is responsible for driving revenue growth and operational efficiency across all food and beverage outlets through strategic planning, collaboration, performance analysis, pricing, reservation management, and guest experience optimization.

Key responsibilities include:

• Developing and implementing strategies to optimize revenue across all food and beverage outlets, including restaurants, bars, and catering services.
• Collaborating with the F&B Sales Manager and Events Team.
• Monitoring and analyzing revenue performance, comparing actuals to forecasts and budgets, and taking corrective actions as necessary.
• Creating promotional campaigns with the Sales and Marketing team to drive traffic and revenue.
• Ensuring pricing strategies for menu items and events align with market trends and business objectives.
• Maximizing profitability through effective management of menu pricing, special events, and packages.
• Overseeing daily operations of reservations for all F&B outlets, ensuring accuracy and timeliness.
• Maintaining and updating the reservation system for availability, guest preferences, and requests.
• Managing VIP guest reservations and special event bookings, ensuring personalized service and satisfaction.
• Coordinating with other departments to ensure smooth guest experiences, especially during peak times and events.
• Monitoring reservation trends and guest flow to optimize staffing and seating arrangements.
• Leading, training, and developing the Reservations team to foster high performance and guest satisfaction.
• Preparing and analyzing reports on revenue, reservations, and market trends for actionable insights.
• Conducting revenue forecasting and budget reviews.
• Presenting findings and recommendations to senior management.
• Ensuring professional guest interactions from booking to post-dining feedback.
• Resolving guest concerns related to reservations, dining, or billing promptly and effectively.
• Adjusting pricing, offerings, and policies based on market changes.
• Conducting market research to identify trends, competitors, and new revenue opportunities.
• Reviewing competitors’ offerings and strategies to maintain competitiveness.
• Troubleshooting system issues in liaison with IT.

Candidate requirements:

Education & Qualifications:

• Bachelor's Degree in Hospitality Management, Business Administration, or related field.
• Certifications in Revenue Management, Hospitality, or Food & Beverage operations are a plus.
• Familiarity with reservation systems such as OPERA, Resy, OpenTable, etc.
• Proficiency in Microsoft Office Suite.

Experience:

• 3-5 years in a managerial role within F&B, reservations, or revenue management.
• Proven ability to optimize reservations, pricing, and capacity management.
• Experience with F&B systems, reservation platforms, and CRM tools.
• Strong analytical skills for revenue reports and guest data interpretation.
• Experience in high-end restaurant, hotel F&B, or banqueting preferred.

Skills:

• Revenue management expertise.
• Excellent communication skills.
• Problem-solving abilities.
• Attention to detail.
• Leadership and team motivation skills.
• Customer service orientation.
• Multitasking capability.

Our commitment to you

• Learning & Development programs to support your growth.
• MOstay program offering complimentary nights and attractive rates.
• Health & Colleague Wellness benefits and wellness programs.

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