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Assistant Executive - Residential Handovers - Dubai Holding Real Estate

Dubai Holding

Dubai

On-site

AED 60,000 - 120,000

Full time

3 days ago
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Job summary

Dubai Holding is seeking a professional focused on BTS resale activities within real estate. Responsibilities include managing inquiries, ensuring compliance, and fostering relationships with stakeholders. Ideal candidates hold a Bachelor’s degree and have experience in sales or customer service within the industry. Enjoy competitive compensation and comprehensive benefits in a dynamic environment.

Benefits

Competitive compensation
Career development opportunities
Collaborative work environment

Qualifications

  • Minimum 2-4 years of experience in a sales or customer service role within the real estate industry.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
  • Excellent customer service skills and strong organization skills.

Responsibilities

  • Manage inquiries and transactions related to BTS resale activities.
  • Ensure compliance with legal and regulatory requirements throughout the resale process.
  • Foster positive relationships with stakeholders and prepare reports on resale transactions.

Skills

Customer-centric approach
Attention to detail
Problem solving
Data management
Time Management
Excellent written and verbal communication skills
Strong Organization and Interpersonal skills

Education

Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field
Master’s degree preferred
Any relevant certification - preferred

Tools

Microsoft Office Suite
CRM software

Job description

About Dubai Holding Real Estate:

Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools, supermarkets and landscaping.

Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.

Job Purpose:

The Job holder will be responsible for all BTS (Built to sell) resale activities and address all inquiries to foster positive relationships with stakeholders ensuring a seamless and transparent BTS resale experience.

Key Responsibilities:

  • Provide support to the section head with BTS resales activities including change of ownership transactions, gifting, court order, musataha etc ensuring that all transactions are executed efficiently and in compliance with established procedures.
  • Collaborate closely with internal teams, developers, and external parties to facilitate successful resale transactions.
  • Follow-up on settlements agreements and documentations to ensure completion, accuracy and adherence to contractual obligations.
  • Co-ordinate with relevant parties to resolve any settlement-related issues promptly.
  • Ensure strict compliance with novation agreements and contractual obligations throughout the resale process.
  • Respond to all BTS inquiries related to resale transactions and provide timely and accurate responses to queries, clarifications, and information requests to ensure a transparent resale process. Escalate queries to section head and seek consultation as required.
  • Prepare, update, and manage documentation related to BTS inquiries and responses and ensure transparent communication and accurate information exchange.
  • Maintain comprehensive and organized repository of resale-related activities, settlements, and agreements to ensure easy access and retrieval.
  • Regularly update records to reflect the latest information, changes, and developments accurately.
  • Foster positive relationships with stakeholders, developers, legal teams, and internal departments to facilitate effective communication and collaboration.
  • Prepare regular reports summarizing resale transactions, settlement progress, and BTS related interactions to senior management to make informed decisions.
  • Ensure all resale transactions and agreements are in full compliance with legal, regulatory, and industry requirements.
  • Responsible for administrative tasks related to the BTS resale, ensuring compliance with company policies and procedures.
  • Maintain accurate and up-to-date records of BTS resale properties, including listings, sales data, and customer information.
  • Generate reports and provide data insights to support strategic decision-making within the BTS resale division.
  • Any other tasks as assigned by the superior in line with the job scope.

Candidate Qualifications, Experiences & Skills:

  • Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field; Master’s degree preferred
  • Any relevant certification - preferred
  • Minimum 2-4 years of experience in a sales or customer service role within the real estate industry (a plus if experience is in BTS resale).
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (a plus).
  • Customer-centric approach with excellent customer service skills.
  • Strong Organization and Interpersonal skills
  • Attention to detail and accuracy.
  • Problem solving
  • Data management
  • Time Management
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage multiple tasks simultaneously.

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

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