Assistant Director of Housekeeping

The First Collection; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

Join a dynamic pre-opening team at an iconic luxury hotel in Dubai as an Assistant Director of Housekeeping. This pivotal role involves overseeing all housekeeping operations, ensuring exceptional cleanliness and service standards. You will lead the recruitment and training of the housekeeping team, develop standard operating procedures, and coordinate with various departments to ensure operational readiness. This is an exciting opportunity to make a significant impact in a landmark hotel that promises to redefine luxury hospitality in the region.

Qualifications

• Experience in luxury hotel housekeeping is essential.
• Strong leadership and organizational skills are required.

Responsibilities

• Assist in overseeing all housekeeping functions and team management.
• Develop and implement SOPs and cleaning protocols.

Skills

Housekeeping experience

Leadership skills

Organizational skills

Problem-solving skills

Attention to detail

Ability to manage multiple priorities

Education

Bachelor’s degree in Hospitality Management

Diploma in related field

Tools

Opera

HotSOS

Knowcross

Job description

Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care.

Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

Job Summary:

We are seeking a highly motivated and experienced Assistant Director of Housekeeping to join our pre-opening team in Dubai. You will play a pivotal role in supporting the pre-opening, planning, set-up, and execution of all housekeeping operations in preparation for the hotel’s grand opening. This position requires a hands-on leader with exceptional organizational skills and a passion for delivering luxury-level cleanliness, service, and guest satisfaction.

Key Responsibilities:

• Assist the Director of Housekeeping in overseeing all housekeeping functions, including rooms, public areas, laundry, and linen.

• Lead the recruitment, onboarding, and training of the housekeeping team for pre-opening and operational phases.

• Help develop and implement standard operating procedures (SOPs), cleaning protocols, and departmental policies.

• Coordinate closely with other departments (Engineering, Front Office, Procurement) to ensure operational readiness before the opening.

• Monitor cleaning schedules and quality standards during snagging and mock-up room inspections.

• Ensure all housekeeping equipment, supplies, and inventory are in place and operational before launch.

• Supervise daily housekeeping operations and ensure consistent service excellence post-opening.

• Monitor staff performance, provide coaching and development, and ensure high team morale.

• Maintain compliance with health and safety regulations, and ensure hygiene standards are met or exceeded.

• Support sustainability initiatives and optimize inventory usage and linen lifecycle management.

Desired Skill & Expertise

Qualifications:

• Housekeeping experience in a luxury hotel environment

• Previous experience in a pre-opening hotel project is strongly preferred.

• Bachelor’s degree or diploma in Hospitality Management or related field is an advantage.

• Strong leadership, organizational, and problem-solving skills.

• Ability to work under pressure and manage multiple priorities.

• Familiar with modern housekeeping software systems (e.g., Opera, HotSOS, Knowcross).

• Exceptional attention to detail and a passion for cleanliness and guest service.

• Flexible with working hours and availability during pre-opening and opening phases.