Assistant Director of Food & Beverage

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic leader for their food and beverage operations. This role involves overseeing culinary strategies, enhancing guest experiences, and driving revenue growth. With a focus on exceptional service, you'll collaborate with teams to implement innovative promotions and ensure operational excellence. Join a forward-thinking company that values diversity and inclusion, where your leadership will shape memorable dining experiences and foster employee satisfaction. If you have a passion for hospitality and a proven track record in food and beverage management, this opportunity is perfect for you.

Qualifications

• 6 years of experience in food and beverage, culinary, or event management.
• 2-year degree preferred with 4 years of relevant experience.

Responsibilities

• Lead food and beverage operations and ensure alignment with brand strategy.
• Maximize revenue through effective financial management and guest satisfaction.
• Manage and train food and beverage leadership team.

Skills

Food and Beverage Management

Culinary Skills

Event Management

Customer Service

Financial Reporting

Education

High School Diploma or GED

2-Year Degree in Food Service Management

Job description

Description

JOB SUMMARY

Assists in leading the property's food and beverage/culinary operations, including Restaurants/Bars, Room Service, and Banquets/Catering where applicable. The position oversees the development and implementation of departmental strategies, ensuring alignment with the brand's service strategy and initiatives. It guarantees that the food and beverage/culinary operations meet the target customer needs, promote employee satisfaction, focus on revenue growth, and maximize departmental financial performance. The role involves delivering products and services that meet or exceed the expectations of the brand's target customers and property employees, providing a solid return on investment.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years of experience in food and beverage, culinary, event management, or related professional areas.

OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Business Administration, or related major; 4 years of experience in food and beverage, culinary, event management, or related professional areas.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

Collaborates with direct reports to develop and implement promotions, food and wine pairings, menu items, and presentations.

Develops a food and beverage operating strategy aligned with the brand's business strategy and leads its execution.

Ensures departmental goals are integrated into overall plans.

Leading Food and Beverage Teams

Ensures regular communication across all food and beverage areas, including pre-meal briefings and staff meetings.

Works with direct reports to review current and potential business, troubleshooting challenges and conflicts.

Reviews staffing levels to meet guest service and operational needs.

Sets expectations and holds the food and beverage leadership team accountable for demonstrating desired service behaviors.

Provides feedback based on service observations.

Utilizes employee feedback and an open-door policy to address concerns promptly.

Communicates critical information from pre- and post-convention meetings.

Estimates consumption of food, liquor, wine, and other beverages to anticipate purchasing needs.

Orders and purchases equipment and supplies.

Maximizing Food and Beverage Revenue

Reviews financial reports to assess performance against budgets.

Ensures cash and liquor controls are in place and followed.

Encourages calculated risks to generate incremental revenue and deliver excellent service.

Ensuring Exceptional Customer Service

Creates an atmosphere that meets or exceeds guest expectations.

Reviews guest feedback and satisfaction data to identify improvement areas.

Strives to enhance service performance continually.

Managing Human Resources Activities

Ensures fair and consistent application of policies, disciplinary procedures, and documentation.

Conducts annual performance appraisals for direct reports.

Communicates and executes emergency procedures.

Hires and trains food & beverage leadership team members demonstrating expertise, creativity, and entrepreneurial leadership.

Ensures new hires participate in orientation and receive appropriate training.

Sets goals and expectations, using performance reviews, and holds staff accountable.

Provides ongoing training to meet guest expectations.

Marriott International is an equal opportunity employer, committed to hiring a diverse and inclusive workforce, and does not discriminate based on disability, veteran status, or any other protected class under applicable law.

Required Experience:

Director