Assistant Director of Food & Beverage

Please note that this is not an exhaustive list of all responsibilities. Anantara employees continually find new ways to serve the business, guests, and colleagues. The key responsibilities for this position include:

Planning and Organising

• Lead and organize Food & Beverage activities to uphold high standards of quality, service, and marketing, maximizing profits through excellent customer service.
• Participate in preparing the hotel's strategic and marketing plans and develop the Food and Beverage Department budget.
• Plan and oversee administration and operational planning for the Food & Beverage department to meet daily needs.
• Ensure adherence to Anantara Resorts Food & Beverage Standards.
• Stay informed about trends, systems, practices, and equipment in Food and Beverage service within hospitality.
• Establish a monthly reporting system to monitor KPIs, expenses, project updates, and other relevant metrics.

Operations

• Monitor local market offerings and collaborate with hotel colleagues to enhance our offerings, aiming to be the market leader in creativity, service, choice, and value.
• Manage the efficient operation of Food & Beverage in line with Anantara strategies and standards, exceeding stakeholder expectations.
• Develop SOPs and best practices to deliver high-quality service standards for guests and staff.
• Supervise all Food and Beverage staff, facilities, sales, and costs to ensure maximum profitability.
• Focus on maintaining high quality of products and guest satisfaction.
• Ensure sanitation standards are met throughout operations, adhering to Anantara’s sanitation checklist.
• Oversee property and facilities maintenance inspections monthly.
• Coordinate menu pricing, beverage and wine list preparation, and liaise with suppliers.
• Develop middle management through coaching and counseling.
• Participate in PR activities, sales calls, and promotional events to enhance the department's image and profitability.

Administration

• Act as the Food & Beverage leader in the absence of the Director of Food & Beverage.
• Maintain effective communication with the Executive office, guests, and ownership, upholding the company’s image and brand values.
• Coordinate all administrative functions of the F&B division and ensure timely reporting.
• Foster effective employee relations and liaise with HR on staffing, training, performance appraisals, and employee matters.
• Identify training needs and develop programs in collaboration with the training manager.
• Act as a sales champion to generate and follow up on business leads.
• Hire, train, supervise, counsel, schedule, and evaluate staff.

Above all, lead by example with a hands-on approach to motivate our team to excel.

#LI-MH1

• Previous senior leadership experience in Food & Beverage required
• Restaurant experience essential
• Exceptional interpersonal and guest relation skills
• Proven team-building and coaching abilities
• Creative, innovative thinking skills
• University/College degree in a related discipline
• Strong problem-solving and interpersonal skills
• Highly responsible and reliable
• Ability to work under pressure in a fast-paced environment
• Teamwork-oriented mindset
• Focus on guest needs, maintaining composure and courtesy at all times

• Available to join immediately