Assistant Director of Engineering

ENNISMORE; Ras Al Khaimah; On-site; AED 240,000 - 360,000; Full time

Job summary

Rixos Ras Al Khaimah is seeking an Engineering Manager to lead property operations, oversee budgets, and manage the engineering team across HVAC, electrical, and life-safety systems. You will implement preventive maintenance, ensure compliance with safety standards, and deliver exceptional guest service through reliable facilities management and teamwork.

The role requires a degree in engineering and at least 3 years in a similar 5-star resort role; willingness to work flexible hours is

Qualifications

• Degree in Engineering or equivalent.
• Minimum 3 years in a similar role within 5 star resort property.

Responsibilities

• Oversee property operations and engineering budgets.
• Lead and supervise the engineering team.
• Manage the physical plant including HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintain and operate equipment for optimum effectiveness, efficiency and safety.
• Ensure compliance with engineering policies, standards and procedures.
• Plan and execute preventative maintenance programs and staff training.
• Collaborate with HR and department leaders to uphold brand standards and service excellence.

Education

Degree in Engineering or equivalent

Job description

Job Description MAIN DUTIES AND RESPONSIBILITIES

Managing Property Operations and Engineering BudgetsSupervises the complete Engineering team Manages the physical plant including equipment refrigeration HVAC plumbing water treatment electrical and life safety systems Maintains and operates equipment at optimum effectiveness efficiency and safety Establishes and manages an effective rooms maintenance program Ensures compliance with all Engineering departmental policies standards and procedures Manages department s controllable expenses to achieve or exceed budgeted goals Select and order or purchase new equipment supplies and furnishings Inspect and evaluate the physical condition of facilities in order to determine the type of work required Recommend or arrange for additional services such as painting repair work renovations and the replacement of furnishings and equipment Supervises the day to day operations of Engineering Maintaining Property StandardsMaintains accurate logs and records as required Assists in effectively planning scheduling and evaluating preventative maintenance programs Providing Exceptional Customer ServiceHandles guest problems and complaints effectively Empowers employees to provide excellent customer service Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations Managing ProfitabilityHelps establish priorities for total property maintenance needs Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives awareness of expectations and recognition of exemplary performance Managing and Conducting Human Resources ActivitiesCelebrates successes and publicly recognizes the contributions of team members Establishes and maintains open collaborative relationships with employees Ensures employees are treated fairly and equitably Strives to improve service performance Provides feedback to employees based on observation of service behaviours Supervises employee s ability to execute departmental and property emergency procedures Reviews employee satisfaction results to identify and address employee problems or concerns Solicits employee feedback Helps ensure regulatory compliance to facility regulations and safety standards Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures SOPs and support the appraisal process Ensures property policies are administered fairly and consistently General MiscelleniousEnsures all staff is thoroughly familiar with the hotel s emergency procedures and in a state of preparedness for any emergency which may occur Execution of regular technical skills training Is responsible for setting up and maintaining ongoing training programs in the Engineering division in conjunction with the Director of HR amp the Training Manager Initiates Fire Fighting Training in co-ordination with the Security Manager and the local authorities Fire Brigade on a regular basis for all Hotel departments Maintains a monthly overview of vacation- and public holiday balance of all his her staff and delivers a monthly consolidated summary to the Director of HR Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his her field of responsibility Other duties as assigned Assist in Task Force Teams for new openings Carry out any other reasonable task which may not be stated here as requested

HOW CAN YOU SUCCEED IN THIS ROLE?

SINCERITY AND TRANSPARENCYBe proactive and use good judgement when dealing with challenging situationsAct with professionalism and integrityBe transparent in your motives, methods and expected resultsOwn mistakes and share your knowledge to prevent a repetition of the same error within your department or divisionConduct business honestly & fairlyKeep sensitive information confidentialRELIABILITY AND LOYALTYFollow through on commitmentsWork well both autonomously and within a teamDisplay a positive, approachable attitudeSpend time getting to know your fellow employees and our guestsSupport each other; we all work within the same hotel and companyEXCELENCE IN HOSPITALITYCommitted to qualityCommitted to exceptional financial resultsBe responsible for the bottom lineCommitted to the Rixos Policies & procedures GuideSTRONG QUALITY MANAGEMENT AND INNOVATION CONCEPTSBe committed to exceeding expectationsNever settle for the status quo or mediocre workContinuously search for areas of improvementProvide positive, constructive feedback

Qualifications

Degree in Engineering or equivalentMinimum 3 years in a similar role within 5 star resort property

Additional Information

Willingness to work flexible hours, including weekends, public holidays, and peak operational periods, as required by hotel operations.Ability to work in a fast-paced, guest-centric luxury environment while maintaining professionalism and service excellence.Strong attention to detail, problem-solving skills, and the ability to handle sensitive situations with discretion and confidence.Commitment to upholding brand standards, hotel policies, and applicable health, safety, and quality requirements.Collaborative mindset with the ability to work effectively across departments to enhance the overall guest experience.