Assistant Community Manager

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading company in Dubai is seeking an Assistant Community Manager to oversee operations and resident engagement for a residential building. The role involves ensuring compliance with local regulations, enhancing resident satisfaction, and managing community standards. Ideal candidates will have experience in property management and a strong understanding of UAE tenancy laws. Join a dynamic team and contribute to fostering a vibrant living environment.

Qualifications

• Minimum 3 years of experience in community or property management in Dubai or the UAE.
• RERA Certification or equivalent training preferred.

Responsibilities

• Serve as the main point of contact for residents, addressing concerns and inquiries.
• Ensure compliance with RERA regulations and UAE legal requirements.
• Manage all aspects of move-in and move-out processes.

Skills

Interpersonal Skills

Problem Solving

Conflict Resolution

Knowledge of UAE Tenancy Laws

Communication

Education

Bachelor’s Degree in Property Management

Bachelor’s Degree in Hospitality

Bachelor’s Degree in Business Administration

Tools

Property Management Software

Communication Tools

Job description

About the Role:
We are seeking a proactive and experienced Assistant Community Manager to oversee the day-to-day operations and resident engagement for a residential building in Dubai. This role is with a sister company of our established real estate group, offering a unique opportunity to join a growing and dynamic team within a trusted network.

The ideal candidate will have a solid understanding of UAE tenancy laws, Dubai Real Estate Regulatory Authority (RERA) guidelines, and community management best practices. You will be responsible for enhancing resident satisfaction, maintaining building standards, and fostering a vibrant and inclusive living environment.

Preferred candidates will have a background in facilities management and/or engineering.

Key Responsibilities:

• Serve as the main point of contact for residents, addressing concerns, complaints, and inquiries with professionalism and care.

• Ensure compliance with RERA regulations, Dubai Municipality guidelines, and all relevant UAE legal requirements.

• Coordinate with internal teams (maintenance, security, housekeeping) to maintain high standards of cleanliness, safety, and functionality throughout the building.

• Oversee building inspections, health and safety protocols, and regulatory compliance (e.g., fire safety, pest control, elevator licensing).

• Manage all aspects of move-in and move-out processes, including documentation, inspections, and logistics.

• Maintain up-to-date records on residents, leases, and incidents, ensuring privacy and compliance standards are met.

• Support leasing and renewal efforts by fostering a high level of resident satisfaction and minimizing turnover.

• Implement and enforce building rules, policies, and community guidelines in a clear and diplomatic manner.

Qualifications & Skills:

• Minimum 3 years of experience in community or property management in Dubai or the UAE.

• Bachelor’s degree in Property Management, Hospitality, Business Administration, or a related field preferred.

• RERA Certification or equivalent training preferred.

• Strong knowledge of UAE tenancy laws, RERA regulations, and local property management practices.

• Excellent interpersonal, problem-solving, and conflict resolution skills.

• Fluent in English;

• Proficient in property management software and communication tools.

• Willingness to work flexible hours, including evenings, weekends, or holidays when required.