Assistant Boutique Manager

Van Cleef & Arpels; Dubai; On-site; AED 279,000 - 391,000; Full time

Job summary

Van Cleef & Arpels in Dubai invites a seasoned boutique professional to lead daily operations and inspire a high-performing team. You will drive sales, train staff, and ensure a superior client experience in a luxury retail environment.

The role emphasizes team leadership, client focus, and meticulous attention to service standards, with development opportunities within a prestigious Maison.

Qualifications

• Significant experience in a managerial position within the luxury retail industry.
• Strong communication and interpersonal skills with a client-centric approach.
• Demonstrates precision, reliability and a non-compromise attitude in daily routines.

Responsibilities

• Reporting to the Boutique Manager, drive boutique performance and develop team members.
• Co-manage the team, set priorities, monitor sales trends and KPIs, ensure client satisfaction.
• Provide outstanding client experience, ensuring guests feel welcomed and cared for.
• Develop and coach the team, participate in recruitment, and enhance product knowledge.
• Oversee in-store operations and back-office activities, ensuring policy adherence and operational excellence.

Job description

Are you a good match?

You have significant experience in a managerial position in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.

Are you a good match?

You have significant experience in a managerial position in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.

What are we expecting from you?

Role

Reporting to the Boutique Manager you will be the relay on all boutique activities to drive its performance as well as to develop team members and run in-store operations. As part of the management team of the boutique, your role will be to:

• Drive business – co-managing the team along with setting priorities and objectives, monitoring sales trends and key performance indicators, following client satisfaction;
• Offer an outstanding experience – making sure all clients feel welcomed and cared for;
• Ensure a high level of service – supporting customer service activities, maximizing in-store experience;
• Develop the team – uniting the team behind common goals, coaching team members, following-up improvement, participating to recruitment process, nurturing the team’s knowledge;
• Run in-store operations – supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.