Assistant Bar Manager

Palazzo Versace Dubai; United Arab Emirates; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector seeks a dynamic Food and Beverage Manager to lead a dedicated team. This role involves ensuring exceptional service standards, developing staff strategies, and managing operations efficiently. You will cater to VIP guests and handle complaints, all while working within a multicultural environment. If you have a passion for hospitality and a track record in food and beverage management, this is an exciting opportunity to make a significant impact in a luxury setting.

Qualifications

• 4-5 years of Food and Beverage experience in a 5-star environment.
• Fluent in English; additional languages are a plus.

Responsibilities

• Ensure efficient and profitable outlet operations while maintaining high standards.
• Develop strategies for staff management and cater to VIP guests.

Skills

Food and Beverage Knowledge

Staff Management

Customer Service

Complaint Handling

Multicultural Teamwork

Education

Bachelor's Degree in Hospitality

Tools

MS Office (Word, Excel, PowerPoint, Visio)

Job description

Job Summary

Main Duties/Responsibilities:

• Ensure that the team has good knowledge of food and beverage and take responsibility for delivering this knowledge to guests.
• Develop strategies to ensure staff are correctly managed and address staff issues effectively.
• Arrange and attend daily staff meetings.
• Cater to small groups of VIP guests according to Palazzo Versace standards.
• Ensure the outlet operates efficiently and profitably while maintaining standards in food, service, health & safety, and reputation.
• Create and execute plans for department sales, profit, and staff development.
• Be aware of the outlet's up-selling strategy and communicate it to relevant staff.
• Handle guest complaints according to Palazzo Versace standards and escalate to the Manager when appropriate.

Candidate Profile

• Bachelor's degree in hospitality or a related field is desirable.
• 4-5 years of Food and Beverage experience.
• Minimum of 2 years in a similar role in a 5-star international environment.
• Fluent in spoken and written English.
• Additional languages such as Russian, Chinese, French, Italian, or German are highly regarded.
• Bar experience is essential.
• Proficiency in MS Office programs (Word, Excel, PowerPoint, Visio).
• Advanced Excel skills.
• Experience working in a multicultural environment.
• Organized and well-planned.
• Able to work efficiently and maintain a positive attitude.
• Basic knowledge of financial aspects of outlet operations.