GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
What you'll be doing :
- The role holder is responsible for providing assistance in reducing loss and minimizing risk(s) while following the Loss Prevention best practices, SOPs, processes and policies.
- The role holder is also responsible for drafting and submitting all reports related to incident and investigation.
- Provides assistance in reducing loss, minimizing risks and following the loss prevention best practice, SOPs, processes and policies as set for the function.
- Plans and executes scheduled store audits for each financial year.
- Communicates the retail audit findings in a comprehensive way by sharing audit report within predefined timelines and discusses the same with direct Line Manager of the audited store.
- Assists in the categorization / segregation of stores by their risk status.
- Maintains database of recoveries linked to both internal and external investigations.
- Executes all major investigations by gathering evidence, collecting necessary paperwork, interviewing witnesses / suspects, completing case management process and submitting final report containing background, findings and investigation summary.
- Completes spot checks (cash / safe / locker) and ensures they comply with the company policies.
- Conducts in-store training for staff and management to raise awareness on loss and operational risks preventative tools.
- Ensures all incidents are reported in a timely manner, and responds to any event / incident that may need Loss prevention support / attendance.
- Works closely with inventory department by obtaining up to date stock-take results, highlighting poor results, getting involved with post stock-take investigation.
- Manages the revenue enhancement projects and initiates additional cost saving opportunities within the business.
- Completes the new location checklists and conducts asset verification on location closures.
- Coordinates with legal entities in relation with investigations outcomes including Police and Public Prosecution Visits.
- Carries out ad hoc assignments based on management requests.
Who are you :
- Proficiency in audit processes and techniques. Excellent investigative skills and ability to analyze data.
- Knowledge of risk assessment and mitigation strategies.
- Ability to prepare and present detailed reports and recommendations.
- Strong attention to detail and problem-solving abilities.
- Excellent knowledge of local land geographical laws and regulations regarding theft, fraud, and asset protection.
- Good background in computer applications such as MS Office (Word, Excel, PowerPoint, Outlook), data visualization / analytical tools.
- Ability to see beyond what’s obvious.
- Attention to detail and big picture alike.
Experience :
A minimum of 5 years of relevant experience as a loss prevention associate / specialist in a large retail organization.