Assessment and Progression Assistant

Middlesex University Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Middlesex University Dubai is offering a role for an Assessment and Progression Administrator. The position involves high-level administrative support, including student assessment management and ensuring adherence to university regulations. Ideal candidates will possess relevant qualifications and experience in a university setting, with strong administrative skills and attention to detail.

Qualifications

• Relevant UG qualification required.
• Experience in a University environment preferred.
• Knowledge of UK and UAE government education policies.

Responsibilities

• Assist student assessments and ensure compliance with regulations.
• Provide professional advice and support for students.
• Assist with program administration and curriculum management.

Skills

Attention to detail

Teamwork

Administrative skills

Communication skills

Education

Relevant UG qualification

Job description

Purpose


The Assessment and Progression Administrator provides a high level of administrative support to the Dubai Academic Registry and Campus Central towards the maintenance and development of assessment processes at the University. The position assists with implementing assessment of students for modules and programmes, advises on and ensures adherence to the University Regulations.

The position reports to Middlesex University Dubai’s Assistant Manager of Dubai Academic Registry and Campus Central and supports the University’s strategic growth by facilitating its continuous improvement efforts in a systematic and comprehensive manner.

The position is based at Middlesex University Dubai, United Arab Emirates.

Principal Duties and Accountability

• Student Assessment: Assist student assessment while ensuring that processes are secure, fair and adhere to University regulations; enable the examination processes including the exam timetable, invigilation, and liaison with the Hendon campus; ensure that assessment outcomes are correctly recorded; that assessment boards are well-supported; along with the notification of final award results and the provision of accurate transcripts; responsible for managing the assessment of students for modules, and programmes aligned to a Faculty and or Departments, including out of phase assessment activity.
  
• Specialist Student Advice: Providing professional advice and guidance to students seeking support with academic advice, assessments and reassessments, grades and progression; information and advice on policies and procedures.
  
• Programme Administration: Assists with the University’s student and programme administration and curriculum management, ensuring that processes and practices are efficient, are operated effectively and are focused on the University’s need to deliver excellent support for students.
  
• Student Information Systems: Assist the implementation and development of Middlesex University student information and administration systems to meet the requirements of programme support.
  
• Academic Lifecycle activities: Assist the planning of registry activities (eg. enrolment, module registrations, optional module selection, etc) as required in the University’s annual cycle of business to support retention of students.
  
• Student Case Management: Assist individual student issues – extenuating circumstances, deferrals, academic appeals, etc – fairly and consistently, with decisions taken in a timely manner, properly recorded and well communicated to the student concerned and other relevant stakeholders.
  
• Management Data and Reporting: Support management information data reporting for strategic planning and operational delivery across the University.
  
• Regulatory requirements: Ensure compliance with relevant statutory and regulatory requirements such as the submission of data to MoHESR, Dubai’s Knowledge and Human Development Authority (KHDA), the UK’s OfS, HESA, and other accrediting bodies such as Professional, Statutory and Regulatory Bodies (PSRBs)
  
• Academic regulations: Provide expert advice and guidance for staff, students and other stakeholders on the implementation of the University’s academic policies, procedures and regulations and their application.
  
• Communication: Support the production, maintenance and accuracy of Dubai Academic Registry areas of the University website; ensure effective communication with students and between the Academic Registry, the faculty, the Senior Management Team, academic professional services and operational and support functions including Human Resources, Finance, Information Technology (IT), Library Services, Facilities and Health & Safety.
  
  

Administrative duties

• Working with the Manager and Assistant Manager(s) of Dubai Academic Registry and Campus Central, ensure that robust metrics and key performance indicators are devised, developed and used effectively for the Academic Registry.
  
• Facilitate department-level planning for regular and ad hoc processes.
  
• Recommend the development of new services or processes as required to support the changing requirements of the Dubai campus; enable the implementation of ways of improving efficiency and effectiveness of the Academic Registry functions
  
• Undertake continued professional development and contribute to new staff induction, orientation, and training sessions.
  
• Promote equality of opportunity and inclusive practice in all aspects of work undertaken
  
• Undertake any other duties commensurate with the grade of the post as requested by University management.
  
  
  
  

Requirements


Qualifications and Experience Required

• Relevant UG qualification
  
• Related and appropriate practical experience in a University environment
  
• Experience in facilitating business processes, using information technology and management information to inform decisions (desirable)
  
  

Disposition


The post holder will need to be calm and effective in dealing with staff and students of the University and efficient in dealing with external parties.

The post holder will need to be able to represent the University externally and internally in line with the role and the needs of the University.


Knowledge, Skills and Experience

• Knowledge of UK and UAE government policies in education, the QAA Quality Code, external agency and legislative requirements
  
• Good knowledge of University Assessment and Programmes Regulations.
  
• Understanding the importance of monitoring and tracking processes and accountability
  
• Good writing skills and presentation skills for formal reporting documentation
  
• Knowledge of spreadsheets, databases, presentation software, and statistical programs
  
• Commitment to continuous improvement in service delivery
  
• Excellent teamwork and human relations skills
  
• Strong administrative skills with an emphasis on attention to detail, process efficiency and thoroughness in completing the work
  
• Able to work with confidential material with thorough discretion
  
• Ability to research and analyse quantitative and qualitative information, identify trends and make proposals
  

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.