Area Supervisor - Waste Management

Hill International, Inc.; Abu Dhabi; On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player seeks an Area Supervisor to oversee soft services compliance and ensure the highest standards of cleanliness and safety. This role involves managing service providers, conducting inspections, and enhancing service delivery through innovative solutions. The ideal candidate will have a diploma in engineering and at least five years of experience in waste management, along with excellent communication skills. Join a dynamic team dedicated to maintaining exceptional service standards in a fast-paced environment.

Qualifications

• Minimum 5 years of professional experience in waste management.
• Experience in facility management is an added advantage.

Responsibilities

• Ensure service providers meet cleanliness and safety standards.
• Monitor performance and conduct regular audits of vendors.

Skills

Communication Skills

Waste Management

Facility Management

Education

Diploma in Engineering

Job description

Hill International, with more than 3,200 professionals in 100+ offices worldwide, provides program management, project management, construction management, and other consulting services to clients in a variety of market sectors. Hill has participated in over 10,000+ project assignments with a total construction value of more than $600 billion. We are the 4th largest project and construction management firm in the U.S., as featured in Building Design + Construction magazine. We are also ranked the 6th largest overall U.S. construction management firm by Engineering News-Record magazine. For more information on Hill, please visit our website at www.hillintl.com.

Area Supervisor is responsible for providing an inspection regime to monitor and audit activities for compliance with the soft services contract SLA/KPI requirements, as well as guidance to achieve the required standards.

General Description of Role and Responsibilities:

1. Ensuring the service providers are providing adequate equipment and that it is in good condition.
2. Overseeing correct storage and safekeeping of the service providers' equipment.
3. Ensuring service providers' manpower is competent and wearing proper safety gear and uniforms.
4. Monitoring the service providers' team members to ensure the highest degree of end-user satisfaction.
5. Conducting pre-event inspections of all rooms, concourses, clubs, seating areas, and public areas prior to gate opening.
6. Ensuring service providers uphold the highest standards of cleanliness, safety, and conduct.
7. Managing the daily activities of the service providers, including street sweeping and cleaning of all districts.
8. Investigating complaints regarding cleaning service and equipment and taking corrective action.
9. Developing and implementing service delivery standards and ensuring compliance.
10. Monitoring and evaluating the performance of service providers and contractors.
11. Ensuring high levels of customer satisfaction by addressing concerns and feedback promptly.
12. Serving as the primary point of contact for soft services-related issues.
13. Tracking expenses and ensuring cost-effective service delivery without compromising quality.
14. Conducting regular performance reviews and audits of vendors.
15. Ensuring compliance with health and safety regulations.
16. Identifying areas for improvement and implementing changes to enhance service delivery.
17. Utilizing technology and innovative solutions to optimize soft services.

Qualifications, Experience, Knowledge, and Skills:

1. Diploma in Engineering or equivalent.
2. Minimum 5 years of professional experience in waste management.
3. Experience in facility management is an added advantage.
4. Excellent communication skills.
5. Valid UAE driving license.