Area Manager, Fullfillment Centre Operations

Amazon Fulfillment MENA L.L.C - P25; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Area Manager in a dynamic Fulfillment Center. Here, you will lead a dedicated team to manage inventory and streamline processes, ensuring exceptional customer service. This role offers the opportunity to shape the future of operations while fostering a culture of safety and performance. If you are passionate about driving results and developing talent, this is the perfect chance to make a significant impact in a rapidly growing environment.

Qualifications

• Manage a team of 80-120 associates in a fast-paced environment.
• Ensure safety and performance standards are met.

Responsibilities

• Lead teams in stowing, picking, packing, and shipping processes.
• Drive training and motivation for team performance.

Skills

Team Leadership

Performance Metrics

Process Improvement

Safety Standards

Education

Bachelor's Degree

2+ Years Amazon Experience

Job description

Are you ready to champion outstanding customer service, Amazon style?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have an opportunity just for you!

We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing operations network: they manage our fast-moving inventory and develop industry-leading workflows. Our teams handle tasks such as stowing deliveries, picking products, packaging, and shipping — each playing a vital role in our success.

In these facilities, we’re building the future of customer service as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:

You will be responsible for managing one of the main teams in your FC: receive, stow, pick, pack, or ship. Along with your peers, you’ll ensure all workflows run smoothly and that customer expectations are met or exceeded.

You will lead a team of approximately 80 to 120 associates, driving their training, integration, motivation, and performance. You’ll exercise sound judgment to ensure progress and KPI targets are achieved.

While doing so, you’ll focus on maintaining motivation, engagement, and performance by:

• Safeguarding your team’s safety and promoting Amazon’s health and safety standards,
• Leading cross-functional teams to solve operational problems,
• Upholding Amazon’s high standards of process quality,
• Maintaining inventory accuracy,
• Striving to improve and streamline processes,
• Becoming a subject matter expert on larger FC processes and activities,
• Sharing and promoting best practices with colleagues and your network.

Basic Qualifications:

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience,
• Ability to work a flexible schedule including weekends, nights, and holidays.

Preferred Qualifications:

• 1+ years of experience with performance metrics, process improvement, or lean techniques.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.