Arabic and European Receptionist for Wellness/ Clinic Center

OnTime HealthCare Services; Dubai; On-site; AED 12,000 - 18,000; Full time

Job summary

A leading healthcare services provider in Dubai seeks a multilingual Receptionist for its Wellness/Clinic Center. The ideal candidate will enhance the client experience by providing exceptional service and support in a fast-paced environment. Responsibilities include managing appointments, client inquiries, and maintaining a welcoming reception area.

Qualifications

• Previous experience in a wellness or clinic center.
• Ability to manage clinic operations efficiently.
• Professional appearance and courteous manner.

Responsibilities

• Greet and welcome clients in a warm, friendly manner.
• Manage incoming calls and schedule appointments.
• Handle payment processing and assist with billing inquiries.

Skills

Fluency in Arabic

Fluency in English

Outstanding communication skills

Strong customer service skills

Detail-oriented

Organizational capabilities

Tools

Electronic health record systems

Job description

Ontime Group is seeking a multilingual and engaging Receptionist for our Wellness/Clinic Center. The ideal candidate will be fluent in both Arabic and European languages, providing exceptional customer service and administrative support to our diverse clientele, enhancing their overall experience at our center.

Responsibilities

• Greet and welcome clients in a warm, friendly, and professional manner
• Manage incoming calls, schedule appointments, and maintain the center's calendar efficiently
• Provide information about wellness services and assist clients with their inquiries
• Facilitate the check-in process, ensuring completion of necessary documentation
• Keep the reception area and waiting rooms tidy and inviting
• Handle payment processing and assist with billing inquiries
• Collaborate with clinic staff to ensure a seamless workflow and excellent patient care
• Address client concerns and feedback promptly and professionally
  
  

Requirements

• Previous experience as a Receptionist in a wellness or clinic center
• Fluency in Arabic and English or a European National
• Outstanding communication and interpersonal skills
• Strong customer service skills with a positive attitude
• Experience with appointment scheduling and managing clinic operations
• Proficient in using computer software and electronic health record systems
• Detail-oriented with excellent organizational capabilities
• Ability to handle multiple tasks and thrive in a fast-paced environment
• Professional appearance and courteous manner
  
  

Benefits

Salary + Benefits