Arabic and European Receptionist for Wellness / Clinic Center

Ontime Healthcare; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A wellness/clinic center in Dubai is looking for a multilingual Receptionist to provide outstanding customer service and administrative support. The ideal candidate will be fluent in Arabic and a European language, possess exceptional communication skills, and have prior experience in a similar role. Responsibilities include welcoming clients, managing appointments, handling inquiries, and collaborating with clinic staff to ensure excellent patient care.

Qualifications

• Previous experience as a Receptionist in a wellness or clinic center.
• Fluency in Arabic and English or a European language.
• Outstanding communication and interpersonal skills.

Responsibilities

• Greet and welcome clients in a warm, friendly, and professional manner.
• Manage incoming calls, schedule appointments, and maintain the center's calendar efficiently.
• Provide information about wellness services and assist clients with their inquiries.

Skills

Fluency in Arabic

Customer service skills

Communication skills

Interpersonal skills

Job description

Ontime Group is seeking a multilingual and engaging Receptionist for our Wellness / Clinic Center. The ideal candidate will be fluent in both Arabic and European languages, providing exceptional customer service and administrative support to our diverse clientele, enhancing their overall experience at our center.

Responsibilities

• Greet and welcome clients in a warm, friendly, and professional manner
• Manage incoming calls, schedule appointments, and maintain the center's calendar efficiently
• Provide information about wellness services and assist clients with their inquiries
• Facilitate the check-in process, ensuring completion of necessary documentation
• Keep the reception area and waiting rooms tidy and inviting
• Handle payment processing and assist with billing inquiries
• Collaborate with clinic staff to ensure a seamless workflow and excellent patient care
• Address client concerns and feedback promptly and professionally

Requirements

• Previous experience as a Receptionist in a wellness or clinic center
• Fluency in Arabic and English or a European National.
• Outstanding communication and interpersonal skills
• Strong customer service skills with a positive attitude
• Experience with appointment scheduling and managing clinic operations
• Proficient in using computer software and electronic health record systems
• Detail-oriented with excellent organizational capabilities
• Ability to handle multiple tasks and thrive in a fast-paced environment
• Professional appearance and courteous manner