Application Support Specialist

Tangent International; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a leading company in Abu Dhabi as an Application Support Specialist. This dynamic role involves ensuring smooth operations and enhancements of applications, resolving complex issues, and working closely with multiple teams. Ideal candidates should have the required technical expertise and thrive in fast-paced settings.

Qualifications

• Proficiency in Liferay CMS, Java, ReactJS, and Mobile APK integration.
• Hands-on experience with OCP, UNIX, SQL, and Jenkins.
• Strong troubleshooting skills for complex incidents.

Responsibilities

• Diagnose and resolve front-end channel issues at L2 level.
• Collaborate with L3/L4 support teams to solve technical challenges.
• Lead production deployments on OCP and manage application release processes.

Skills

Liferay CMS

Java

ReactJS

Mobile APK integration

UNIX

SQL

Jenkins

Troubleshooting

Agile methodologies

DevOps mindset

Job description

Exciting Opportunity in Abu Dhabi, UAE

Are you a skilled Application Support Specialist ready to take on a dynamic role? Join our esteemed client’s team in Abu Dhabi for a 12-month contract starting within the next 3 weeks!

About the Role:

We are looking for a proactive Application Support Specialist (Level 2) to handle critical application support tasks, work with cutting-edge technologies, and tackle complex issues in a fast-paced setting. Your role will involve ensuring the smooth operation and enhancement of applications, addressing front-end and back-end challenges efficiently.

Key Responsibilities:

– Diagnose and Resolve Issues: Investigate front-end channel issues and resolve them at L2 level.
– Collaborate Across Teams: Work with L3/L4 support teams to solve technical challenges.
– Release & Change Management: Participate in release management activities for new application releases.
– Production Deployment: Lead production deployments on OCP, VMs, and manage application release processes.
– Continuous Improvement: Monitor application health, drive proactive maintenance, and enhancements.

Required Skills and Experience:

– Proficiency in Liferay CMS, Java, ReactJS, and Mobile APK integration.
– Hands-on experience with OCP, UNIX, SQL, and Jenkins.
– Strong troubleshooting skills for resolving complex incidents.
– Understanding of production deployment processes and system monitoring.
– Familiarity with Agile methodologies and DevOps mindset.
– Experience with version control systems and CI/CD pipelines.

If you are passionate about application support, excel in fast-paced environments, and have the technical expertise to drive impact, send your CV to [e-mail] for consideration.