Application Scientist, Middle East & Africa

Thermo Fisher Scientific; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A global scientific instrument organization is looking for an Application Scientist based in Dubai, UAE. This role involves conducting product demonstrations, providing training, resolving customer issues, and delivering technical presentations. Ideal candidates will have a degree in chemistry or biochemistry and experience in chromatography/mass spectrometry. Competitive remuneration and benefits are offered.

Benefits

Competitive remuneration

Annual incentive plan

Bonus scheme

Healthcare

Company pension/retirement

Employee benefits

Qualifications

• Bachelor's degree (or higher) in chemistry, biochemistry or related field.
• 2-3 years of hands-on technical experience in chromatography and mass spectrometry.

Responsibilities

• Conduct product demonstrations for customers.
• Provide training on instrument and software use.
• Resolve customer issues and complaints.
• Deliver technical presentations of product capabilities.
• Work with internal teams to support training processes.
• Stay informed about scientific literature and methodologies.

Skills

Independent work management

Team collaboration

Problem-solving

Technical communication

Presentation skills

Written communication

Project management

Education

Bachelor's degree in Chemistry, Biochemistry, or related field

Tools

Chromatography instruments

Mass spectrometry instruments

Data analysis software

Job description

Overview

Work Schedule Standard (MonFri)

Environmental Conditions Laboratory Setting

Job Description

Position Summary

Join Thermo Fisher Scientific to work globally and impact the world positively every day.

Division Specific Information

The Chromatography and Mass Spectrometry business develops and manufactures innovative instruments, consumables and software solutions for customers in the analytical sciences and scientific research. We play a crucial role in various scientific fields including chemistry, pharmaceuticals, forensics, environmental analysis and biochemistry, among others.

How will you make an impact

The Application Scientist position for Ion Chromatography Trace Elemental Analysis and Discrete Analyzers in the Middle East & Africa offers chances to apply scientific expertise using chromatography and mass spectrometry for resolving analytical challenges.

What will you do

• Conduct product demonstrations to customers showcasing the accurate use, product features, functionality, application of instruments and software and standard methodologies. Understand customers motivation success criteria and difficulties. Translate information using the demo process and devise a technically robust strategy to demonstrate analytical confidence and proof of concept.
• Provide virtual, remote or onsite product training for customers on instrument and software use.
• Resolve and/or advance customer issues & complaints.
• Deliver technical presentations to highlight the capabilities and benefits of our solutions for various applications. Communicate sophisticated scientific concepts to diverse audiences effectively.
• Work cross-functionally with internal teams including marketing and sales to support the strategic execution of the customer training process.
• Stay informed about the latest scientific literature methodologies and regulatory requirements. Act as a trusted expert to our customers to increase happiness and dedication contributing to overall business success. Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.

How will you get here

• A bachelors degree (or higher) in chemistry, biochemistry or a related scientific field and/or equivalent work experience.
• 23 years of handson technical experience with chromatography and mass spectrometry instruments, software, data analysis and techniques.

Knowledge, Skills and Abilities

• Ability to work independently manage multiple projects simultaneously and meet strict deadlines.
• Outstanding teamwork and collaboration skills to foster creativity and contribute to the teams success.
• Excellent problemsolving skills and ability to troubleshoot technical issues and provide mentorship on product usage and optimization.
• Persuasive communication and presentation skills with the ability to effectively convey complex scientific concepts to both technical and nontechnical audiences.
• Excellent verbal and written communication skills in local language and English.
• This position may require up to 75% travel.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values Integrity, Intensity, Innovation and Involvement working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences, backgrounds and perspectives are valued.

Apply today!

Benefits:

We offer competitive remuneration, annual incentive plan, bonus scheme, healthcare, company pension/retirement and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement and innovation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform critical job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.