Application Sales Development Manager

Oracle; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology company is seeking a Development Manager in Dubai to oversee a team of Sales Development Representatives. This role involves driving revenue growth through effective management, coaching, and strategic lead qualification efforts while ensuring excellent communication and collaboration across various departments. Ideal candidates will have a strong background in sales management and a passion for nurturing talent within their teams.

Qualifications

• 3-5 years experience in Sales / Business Development management.
• Strong understanding of SaaS applications.
• Fluency in English; second language is a plus.

Responsibilities

• Manage a team of SDRs focused on lead qualification.
• Drive revenue growth and develop long-term client relationships.
• Conduct performance appraisals and coaching.

Skills

Coaching skills

Telebusiness operations

Communication

Sales relationship management

Budgeting and forecasting

Education

Proven team management experience

Job description

• Lead teams of SaaS Sales Development Representatives (SDR’s) focused on contacting and qualifying business accounts to achieve / exceed demand generation targets through Inbound Marketing source leads (MQL’s) and outbound targeted campaign execution.
• Drive revenue growth through the conversion and progression of their team’s pipeline and navigate their team through the development and nurturing of long term relationships with their clients, coaching them to help address their customers’ needs and challenges within a complex sales environment.
• Develop and improve the customer experience within Oracle establishing and aligning with various cross functional Senior Management relationships in order to continue improving the services expected from the Business Development Group.
• Identify, recruit and develop world class Sales Development Representatives, providing an exceptional talent pool for career progression within Oracle.
• Invest in Sales Development Representatives and Team Leaders (where applicable), enabling them to grow professionally.
• Build strong business relationships with all stakeholders (In-country Sales Reps, Sales Managers, Territory Managers, Marketing Managers, and Country Managers) to deliver company on goals, vision and strategy.
• Set individual targets for team members, conduct ongoing regular coaching & performance appraisals and manage all related performance issues.
• Own the headcount budget process for their region, plan and organise resources to maximise lead qualification. Ensure career progression of team members through consistent coaching, training attendance and support.
• Report regularly to country owners regarding the performance of the SDR’s in lead qualification, furnishing them with statistics of leads quality, plus information on realised and forecast revenue.
• Drive the use of a utilising a variety of channels such as social media, internet, web based tools & outbound calling. Ensure compliance to Oracle tools usage and processes.
• Implement programmatic marketing plans, ensuring resources are allocated to achieve business objectives.

Qualifications :

• Proven team builder and motivator with previous experience in successful people management within a sales relationship management environment.
• Excellent coaching skills.
• Strong understanding of telebusiness operations with an ability to understand and analyse the industry and the market.
• Budgeting, forecasting & business planning experience.
• Proven ability to align other departments within their organisations to deliver revenue and sales growth.
• Excellent verbal and written communication skills and persuasive skills essential.
• 3-5 years experience in Sales / Business Development management with knowledge of SaaS applications a distinct advantage.
• Fluency in English is essential and a second language is favourable.

Manages a team of telesales business development representatives for a territory / region. Provides daily operations management of outbound call response and lead qualification functions. Creates product, sales, and business function training programs. Coordinates marketing (direct mail, advertising, activities with Marketing organizations. Responsible for coaching, performance management, and career development of staff. Participates in the recruiting process and provides hiring recommendations to senior management. Manages budget. Provides support to marketing and sales programs.

Development Manager • DUBAI, United Arab Emirates