Application Engineer - Airconditioning

Copeland; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading climate technologies company in Dubai is looking for an Application Engineer with a focus on providing engineering support for HVAC products. The role includes working with OEMs, conducting technical training, and managing warranty claims. Candidates should possess a degree in Mechanical or Electrical Engineering and have 8-10 years of relevant experience in the air-conditioning industry. The company offers a flexible work environment with competitive benefits.

Benefits

Flexible time off plans including paid parental leave

Competitive benefits plans

Qualifications

• 8-10 years of experience in HVAC design projects, service, technical support, or training.
• Strong knowledge of variable-speed control systems.

Responsibilities

• Provide engineering support for air-conditioning products.
• Conduct technical training sessions for customers.
• Manage OEM warranty claims and provide troubleshooting support.

Skills

Strong knowledge of thermodynamics

Technical expertise in troubleshooting

Collaboration skills

Communication skills

Proficient in Microsoft Office

Education

Degree/Diploma in Mechanical Engineering or Electrical & Electronics Engineering

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!

Key Responsibilities

Application Engineering Support (70%)

• Work closely with OEMs providing guidance and technical solutions for both existing and new air-conditioning products.
• Support customers in the use of product selection software and system design simulators.
• Assist OEMs with the development and optimization of variable-speed air-conditioning systems supporting testing system balancing and approval processes.
• Coordinate testing with the psychrometric lab and manage technical documentation such as catalogs application bulletins and manuals.
• Engage OEMs on alternate refrigerants and explore new application opportunities in the region.
• Provide inputs on regional efficiency standards and collaborate with marketing to influence standard bodies (AHRI Eurovent etc.).
• Lead NBO (New Business Opportunities) initiatives for air-conditioning products in MEA in close collaboration with Sales.

Technical Training (10%)

• Develop and manage a technical training calendar and create engaging educational content.
• Deliver technical training sessions (including hands-on) for customers focusing on air-conditioning systems drives and controllers.
• Manage tools resources and facilities for technical training programs.

Quality & Warranty Management (20%)

• Manage OEM warranty claims and provide troubleshooting support for both production and field failures.
• Conduct root cause analysis (RCA) through data logging field visits and compressor teardown analysis.
• Collaborate with manufacturing plants providing feedback to improve product performance.
• Analyze and maintain warranty data to support continuous improvement initiatives.

What Were Looking For

Education & Experience:

• Degree/Diploma in Mechanical Engineering or Electrical & Electronics Engineering.
• 8-10 years of experience in HVAC design projects service technical support or training within the air-conditioning industry.

Skills & Competencies:

• Strong knowledge of thermodynamics HVAC systems and variable-speed control systems.
• Technical expertise in troubleshooting and application support.
• Strong collaboration and communication skills with the ability to work across multicultural teams.
• Competent in Microsoft Office and technical software tools.

Additional Requirements:

• Willingness to travel across the MEA region.
• Ability to work outside typical office environments when required.
• Commitment to Health Safety and Environmental (HSE) standards and procedures.

Our Commitment to Our People

Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.