Appliance Service Pro: On-Site Troubleshooting & Repair

HOMEWIDE LLC

Dubai

On-site

AED 60,000 - 90,000

Full time

6 days ago
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Job summary

HOMEWIDE LLC is seeking a Service Technician to diagnose, troubleshoot, repair and maintain home appliances on-site. The role emphasizes timely, cost-effective solutions and high customer satisfaction.

The technician will handle on-site repairs, perform testing, prepare detailed service reports, and advise customers on maintenance and best usage practices. UAE driver’s license required; multiple shifts may apply.

Qualifications

  • High school with technical diploma.
  • Certificate in Electronic Repair.
  • 5 years’ experience in house appliances repair and installation.

Responsibilities

  • Manage on-site repair, maintenance, testing and documentation of processes.
  • Diagnose errors and issues and provide timely service reports.
  • Call customers to schedule visits and coordinate service calls.
  • Provide basic maintenance tips to extend appliance life.
  • Prepare reports and obtain customer signatures; submit to Technical Supervisor.
  • Assist with delivery, installation, project and workshop repairs as needed.
  • Maintain tools and company vehicles issued to you.
  • Coordinate with supervisor to avoid delays in service calls.
  • Attend to tasks assigned by supervisor; participate in product training on safety laws.
  • Collect service charges and hand over cash to supervisor.

Skills

Troubleshooting
Customer service
Communication
Self-management
Technical knowledge
Results driven

Education

High school diploma with Technical training
Certificate in Electronic Repair

Job description

HOMEWIDE LLC is seeking a Service Technician to diagnose, troubleshoot, repair and maintain home appliances on-site. The role emphasizes timely, cost-effective solutions and high customer satisfaction.

The technician will handle on-site repairs, perform testing, prepare detailed service reports, and advise customers on maintenance and best usage practices. UAE driver’s license required; multiple shifts may apply.

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