Analyst - Systems

Abu Dhabi Commercial Bank; United Arab Emirates; Remote; AED 120,000 - 200,000; Full time

Job summary

Abu Dhabi Commercial Bank is seeking an ambitious professional to join their team in a banking role. The position involves maintaining functional documents, supporting initiatives, and ensuring compliance with department policies. Candidates should have a relevant degree and experience in Banking or IT, with ITIL Foundation certification preferred. ADCB offers a comprehensive benefits package and flexible working options.

Benefits

Market-leading medical insurance

Group life and personal accident insurance

Paid leave and leave airfare

Employee preferential rates on loans

Children education assistance

Staff discounts and offers

Flexible working arrangements

Qualifications

• Minimum 4 years experience in Banking or Financial Services.
• Certification in ITIL Foundation is required.
• Basic knowledge of IT infrastructure and Banking applications.

Responsibilities

• Maintain and improve functional and technical documentation.
• Support team workshops and meetings for learning and development.
• Implement new processes while ensuring compliance to policies.

Skills

Communication

Team Coordination

Data Analysis

Education

University Degree/Diploma in Computing/Engineering/Banking/Commerce

Tools

Jira

Excel

Planview

Job description

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Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Review, iterate, build and maintain simple and easy to understand functional and technical documents, communications or policies to ensure compliance to department policies and procedures
• Support and coordinate team workshops, critical meetings, testing and issue resolution in order to aid their learning and development
• Assists with mini projects and initiatives as agreed with squad/team lead to ensure their successful implementation against the action plan and agreed turnaround times (TATs)
• Maintain, produce and improve key reporting artefacts across Jira, Excel, Planview and customer ADCB systems as required to ensure accuracy of data capture
• Implement new processes and improvements, whilst contributing to feedback loops in order to keep the department compliant to changing policies and procedures

The ideal candidate should have the following experience:

• At least 4 years of experience in Banking or Financial Services sector or other related experience in Information Technology
• University Degree/Diploma in Computing/Engineering/ Banking/Commerce
• Certification in Information Technology Infrastructure Library (ITIL) Foundation, IT Service Standards
• Basic knowledge in IT infrastructure and Banking applications

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.