Analyst Q&A IT Ops - IT Operations Eng & Support

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in the UAE is seeking a Quality Assurance Analyst to join their IT Operations Engineering & Support team. The role involves leading testing strategies, managing defects, and collaborating with development teams to ensure software quality. The ideal candidate will have 2-3 years of QA experience, relevant certifications, and strong scripting skills. Attractive salary and benefits are provided.

Benefits

Attractive salary

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Qualifications

• 2-3 years’ experience in QA roles within IT operations or enterprise environments.
• Proven experience with Agile, DevOps, and CI/CD methodologies.
• Ability to lead QA efforts across multiple projects.

Responsibilities

• Lead comprehensive testing strategies including various testing types.
• Oversee defect lifecycle management.
• Design and implement test plans and automation frameworks.
• Analyze test data and present quality metrics to stakeholders.
• Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle.

Skills

Scripting

Automation tools

Excellent communication

Analytical skills

Leadership skills

Education

Professional certifications (ISTQB, CSTE)

Tools

Python

PowerShell

Selenium

Job description

Overview

Wynn Al Marjan Island is on schedule to open in the United Arab Emirates in early 2027. It is an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa. It is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Quality Assurance Analyst to join the IT Operations Engineering & Support team.

Responsibilities

• Advanced Testing Leadership: Lead and execute comprehensive testing strategies including system, integration, performance, regression, and user acceptance testing. Ensure test coverage aligns with business and technical requirements
• Defect Management: Oversee defect lifecycle management using enterprise-grade bug tracking systems. Provide root cause analysis and collaborate with development teams for resolution
• Test Strategy & Planning: Design and implement robust test plans and automation frameworks. Ensure alignment with project goals and compliance standards
• Data-Driven Quality Insights: Analyze test data, generate actionable insights, and present quality metrics to stakeholders for informed decision-making
• Cross-Functional Collaboration: Partner with developers, architects, product managers, and business units to embed quality throughout the software development lifecycle
• Process Optimization: Champion process improvements, including test automation, CI/CD integration, and adoption of QA best practices
• Compliance & Standards: Ensure adherence to industry regulations, internal policies, and security standards across all QA activities
• Mentorship & Knowledge Sharing: Guide junior QA team members, share expertise, and foster a culture of continuous learning and quality ownership

About You

The ideal candidate for this position will have the following experience and qualifications:

• Proven 2-3 years’ experience in QA roles within IT operations or enterprise environments
• Professional certifications such as ISTQB, CSTE, or equivalent
• Strong command of scripting and automation tools (e.g., Python, PowerShell, Selenium)
• Deep understanding of network infrastructure, virtualization platforms, and hospitality/gaming systems
• Excellent communication, analytical, and leadership skills
• Experience with Agile, DevOps, and CI/CD methodologies
• Ability to work independently and lead QA efforts across multiple projects

Benefits

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.