All-Day Dining Experience Lead

Hilton; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

Hilton Dubai is seeking a Restaurant Manager to lead outlet operations, ensure guest service standards, manage product quality, inventory, and budgeting, and uphold policies that sustain the highest hospitality level.

You will develop the team through coaching and performance reviews, drive revenue with smart marketing and upselling, recruit and onboard new staff, and ensure health, safety, and alcohol regulations are rigorously followed while delivering memorable experiences for every guest.

Responsibilities

• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton Dubai is seeking a Restaurant Manager to lead outlet operations, ensure guest service standards, manage product quality, inventory, and budgeting, and uphold policies that sustain the highest hospitality level.

You will develop the team through coaching and performance reviews, drive revenue with smart marketing and upselling, recruit and onboard new staff, and ensure health, safety, and alcohol regulations are rigorously followed while delivering memorable experiences for every guest.