Airport Taxi Passenger Assistant Officer

TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Dubai is seeking dedicated Passenger Assistance Officers to oversee limousine taxi services. The role involves coordinating taxi availability, managing passenger queues, and ensuring a seamless transportation experience. Candidates should have strong communication skills and a customer-oriented attitude, with a minimum of 1-3 years of experience in customer service or hospitality.

Benefits

Visa

Medical Insurance

Qualifications

• 1-3 years of experience in customer service, hospitality, or transportation assistance.
• Strong English communication skills; additional languages are a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Coordinate taxi availability and assist passengers with boarding safely.
• Promote limousine services and provide clear pricing details.
• Submit daily reports on passenger interactions and taxi availability.

Skills

Communication

Customer Service

Professionalism

Multitasking

Education

Secondary School

Diploma

Any Graduation

Job description

Secondary School(Academic / General), Diploma, Any Graduation

Nationality

Any Nationality

Any

Visa, Medical Insurance

Vacancy

Job Description

Job Location : Dubai, United Arab Emirates

Salary : AED 3000/- (All inclusive)

Shift: Rotational, including weekends and holidays as per operational requirements.

Job Title: Passenger Assistance Officer (Limousine taxi services)

Job Summary:
We are seeking dedicated and customer-focused Passenger Assistance Officers to oversee limousine taxi services at designated locations. The role involves coordinating taxi availability, managing passenger queues, promoting the service, and ensuring a seamless transportation experience. Candidates must demonstrate excellent communication skills, professionalism, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Ensure limousine taxi availability by coordinating with the control center.
• Assist passengers with boarding and exiting vehicles safely.
• Address passenger inquiries and provide information about services.
• Organize and manage the limousine taxi queue efficiently.
• Maintain a smooth flow of passengers while ensuring fairness in the queuing process.
• Handle any queue-related concerns or disputes professionally.

3. On-Site Promotion & Customer Service:

• Promote limousine taxi services to potential customers.
• Provide clear details on pricing, destinations, and benefits of the service.
• Maintain a professional and courteous demeanor at all times.

4. Reporting & Compliance:

• Submit daily reports detailing passenger interactions, taxi availability, and operational issues.
• Adhere to company guidelines, including dress code and service standards.
• Ensure compliance with local transportation regulations and client requirements.

Desired Candidate Profile

Requirements:

• Minimum 1-3 years of experience in customer service, hospitality, or transportation assistance.
• Strong communication skills with English proficiency (additional languages are a plus).
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Professional appearance and customer-oriented attitude.
• Flexibility to work in various locations based on client needs.

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TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP

At Terracotta, we create opportunities for people to reach their potential. This includes our clients, candidates and employees. Our company values of passion, determination, working as a team, enjoying what we do and making a difference are as evident now as they have ever been and are an integral part of our business.