Air Operations Specialist

Maersk; Dubai; On-site; AED 111,600 - 200,880; Full time

Job summary

Maersk in Dubai is seeking an experienced cargo flow coordinator to oversee inbound and outbound activities, ensuring accurate documentation and high levels of customer satisfaction.

You will manage import and export air shipments, coordinate cargo transfers at airports, prepare and send delivery advice, and interact with customs and service partners to keep operations smooth.

Responsibilities

• Responsible for cargo flow (inbound and outbound) and accuracy with supporting documents to ensure high level customer satisfaction
• Responsible for all activities relating to import and export air shipments.
• Arranging Cargo Transfer at airport
• Creating and sending Delivery Advice
• Bill of Entry Submission
• Customs Inspections for shipments
• Preparing Documents for Sea-Air exports
• Updating daily BOE tracker
• Creation of gate pass
• Managing W/H with cargo positioning and inbound and outbound activities
• Coordinating transporter and drivers
• Handling MOH
• Handling HC at Flower Center /DWC
• Sea-Air Customs inspection and E-seal
• Sea-Air handover and documents handover to Dnata and EK
• Proactive communication with customer service in case of exceptions. Support of customer service in customer query resolution and exception handling.

Job description

Responsible for cargo flow (inbound and outbound) and accuracy with supporting documents to ensure high level customer satisfaction

Responsible for all activities relating to import and export air shipments.

Activities include but are not limited to;

• Arranging Cargo Transfer at airport
• Creating and sending Delivery Advice
• Bill of Entry Submission
• Customs Inspections for shipments
• Preparing Documents for Sea-Air exports
• Updating daily BOE tracker
• Creation of gate pass
• Managing W/H with cargo positioning and inbound and outbound activities
• Coordinating transporter and drivers
• Handling MOH
• Handling HC at Flower Center /DWC
• Sea-Air Customs inspection and E-seal
• Sea-Air handover and documents handover to Dnata and EK

Proactive communication with customer service in case of exceptions. Support of customer service in customer query resolution and exception handling.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Required Experience

IC