AI Platforms Support Engineer — L2, Cloud & API Ops
Discovered MENA
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Job summary
Discovered MENA in Abu Dhabi, UAE is seeking a qualified L2 Support Engineer to join a large-scale AI and cloud platform environment. You will own incidents from diagnosis to resolution, collaborating with engineering, infrastructure and security teams to ensure reliable production-grade platforms.
The role involves supporting AI platforms, APIs, automation tools, and enterprise integrations across Azure, AWS, or GCP, with ServiceNow for ITSM.
Qualifications
- 3-7 years of experience in technical support, platform operations, cloud support or a similar role.
Responsibilities
- Provide L2 technical support across AI platforms, APIs, automation tools and cloud services.
Skills
Tools
Job description
Discovered MENA in Abu Dhabi, UAE is seeking a qualified L2 Support Engineer to join a large-scale AI and cloud platform environment. You will own incidents from diagnosis to resolution, collaborating with engineering, infrastructure and security teams to ensure reliable production-grade platforms.
The role involves supporting AI platforms, APIs, automation tools, and enterprise integrations across Azure, AWS, or GCP, with ServiceNow for ITSM.
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