AI Lead Engineer

Globant; United Arab Emirates; On-site; AED 450,000 - 650,000; Full time

Job summary

Globant in Dubai, UAE is seeking a Lead AI Engineer to architect and deliver AI-driven, scalable solutions across banking-focused platforms.

You will oversee multi-agent orchestration, policy enforcement, RAG pipelines, and production-grade ML tooling while mentoring engineers and driving standards in a cloud-native environment.

Qualifications

• 7+ years of software engineering with a track record of shipping complex, high-traffic systems.
• 3+ years building production-grade LLM/Agent AI systems at scale (orchestrator/worker patterns, RAG pipelines, tool calling).
• Deep expertise in Python and/or TypeScript with distributed systems and fault tolerance.
• Proven experience deploying containerized workloads using Kubernetes on major cloud providers with IaC tools.
• Experience with performance tuning, latency budgets, caching strategies, and event-driven architectures (Kafka).
• Demonstrated leadership as Lead/Staff Engineer setting code quality standards.

Responsibilities

• Lead AI Engineer to design multi-agent orchestration and tool routing.
• Build deterministic policy enforcement for banking policies and safe actions.
• Develop end-to-end RAG pipelines and guardrails for autonomous vs. approval modes.
• Create automated evaluation pipelines to detect regressions and hallucination risks.
• Mentor engineers and drive engineering standards across pods and teams.

Tools

Kubernetes

Terraform

CDK

AWS

Azure

GCP

PostgreSQL

Redis

Kafka

pgvector

Pinecone

Job description

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We are seeking a Lead AI Engineer who shares our passion for innovation and transformation. This role is critical in building advanced AI-driven solutions that enable our business partners to evolve and meet the growing demand for personalized, intelligent digital experiences.

Key Responsibilities

AI & Agent System Engineering

• Multi-Agent Orchestration: Build and refine the AI CFO super-agent, specialist sub-agents, intent classification pipelines, tool routing logic, and session memory.
• Deterministic Policy Enforcement: Build and maintain the Tool Gateway layer to validate all LLM-generated actions against strict banking policies, ensuring zero hallucinated transactions.
• RAG & Guardrails: Engineer end-to-end RAG pipelines (ingestion, vector indexing, retrieval optimization). Implement programmatic guardrails ("Trust Dial" logic for autonomous vs. approval modes).
• AI Evaluation Frameworks: Design automated continuous evaluation pipelines to detect behavioral regressions and hallucination risks before releases reach staging or production.

Cloud-Native & Performance Engineering

• Build resilient, containerized, stateless microservices on Kubernetes designed for high concurrency and horizontal scaling.
• Optimize LLM inference layers (token budget management, streaming responses, prompt caching, model fallbacks).
• Engineer real-time event streaming pipelines (via Kafka/AWS MSK) for proactive banking triggers.
• Implement deep observability using OpenTelemetry, Prometheus, and Grafana for full auditability of agent reasoning chains.

Banking Integration & Safety

• Build robust API adapter layers connecting the AI platform with core banking systems, incorporating retry logic, rate limiting, and idempotency keys.
• Implement legacy service facades and secure transaction safety nets (rollback mechanisms, duplicate transaction detection, and reconciliation).
• Enforce enterprise security protocols (mTLS, OAuth 2.0, secret rotation).

Engineering Leadership & Standards

• Set and enforce code quality, test coverage, and definition-of-done criteria across four delivery pods.
• Lead the AI engineering community of practice (architecture syncs, reusable libraries, design pattern documentation).
• Mentor engineers on production AI design practices and sign off on release quality gates.

Core Tech Stack

• Languages: Python, TypeScript, Dart (Flutter dynamic UI context)
• AI/LLM: Anthropic Claude (Haiku / Sonnet), LangGraph or custom agent frameworks
• Data & Search: pgvector, Pinecone, PostgreSQL, Redis
• Streaming & Messaging: Apache Kafka / AWS MSK
• Cloud & DevOps: Kubernetes (EKS/AKS), Terraform/CDK, GitHub Actions CI/CD
• Observability: OpenTelemetry, Prometheus, Grafana

Requirements & Qualifications

Must-Haves:

• 7+ years of overall software engineering experience with a strong track record of shipping complex, high-traffic production systems.
• 3+ years of hands‑on experience building and deploying production‑grade LLM/Agentic AI systems at scale (orchestrator/worker patterns, tool calling, RAG pipelines, prompt safety).
• Deep expertise in Python and/or TypeScript with solid software design principles (distributed systems, concurrency, fault tolerance).
• Proven track record deploying containerized workloads using Kubernetes on major cloud providers (AWS/Azure/GCP) using IaC tools like Terraform or CDK.
• Direct experience with system performance tuning, latency budgets, caching strategies, and event‑driven architectures (Kafka).
• Demonstrated technical leadership experience as a Lead/Staff Engineer conducting rigorous code reviews and setting quality standards.

Nice-to-Haves:

• Direct experience within Banking, Fintech, or Financial Services, especially integrating with core banking APIs, payment rails, or card platforms.
• Familiarity with financial compliance and security standards (PCI‑DSS, SOC 2, zero‑tolerance data correctness).

Location: Onsite - Dubai, UAE

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant’s Benefits.