AI Assistant Product Owner

Elchai Group; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Elchai Group is building a voice-based AI assistant to interface with management and company data. The role focuses exclusively on this product, consolidating responsibilities previously spread across multiple teams to improve reliability for important clients.

The successful candidate will understand real-time data-driven systems, communicate effectively with backend/AI engineers, and prioritize features based on business value while ensuring data isolation and adherence to human approval for

Qualifications

• Understand and manage a real-time system that uses company documents and data.
• Translate a founder's idea into clear requirements for the development team.
• Prioritize the backlog based on actual business value rather than convenience.
• Clearly state what is not ready before it becomes a problem.
• Maintain data isolation across contexts.
• Ensure important decisions go through human approval.

Responsibilities

• Own the product vision for a voice-based AI assistant and its integration with company knowledge.
• Translate ideas into actionable requirements for backend/AI teams.
• Lead priority setting and roadmapping based on business value and client impact.

Job description

This role is being created to give a single owner to a critical product: a voice-based AI assistant that interacts with management and responds based on company knowledge.

Today, responsibility is shared across multiple people and projects, which has created a reliability issue that we cannot afford when dealing with important clients. Whoever takes on this role will leave their other responsibilities behind and focus exclusively on this product.

What the Person Must Be Able to Do

• Understand and manage a system that responds in real time based on company documents and data, such as retrieving information from a knowledge base, even though they are not required to write the code from scratch.
• Speak the technical language of the people building the system—backend and AI agents—well enough to translate a founder's idea into clear requirements for the team, without misunderstandings.
• Manage a priority list: what should be built first and what should come later, based on actual value rather than what is technically more convenient.

What the Person Must Be — and This Matters More Than Technical SkillsAbsolute Reliability in Commitments

The interview question we ask is a single one:

“What do you do on the morning of an important appointment?”

Timely Honesty

The person must be able to clearly state what is not ready before it becomes a problem, rather than showing up and simply hoping everything will work out.

Understanding of Our Two Basic Rules

• Keep data isolated for each context.
• No important decision should be made without going through a human approval step.

How We Select the Candidate

Look among candidates who have already demonstrated the required level of competence and reliability. Identify candidates whose previous experience or evaluation records have already demonstrated, in an observable way, two things:

• Attention to detail when the work affects something visible to the client.
• The ability to handle unexpected situations without disappearing.