Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Max Accelerate Technology Group; Dubai; Remote; AED 441,000 - 661,000; Full time

Job summary

A leading AI consultancy firm is seeking an Agentforce Trainer / Salesforce AI Consultant to deliver workshops and guide the development of AI-driven Salesforce solutions. This role involves training teams, supporting real-world AI use cases, and influencing AI delivery across industries. The ideal candidate possesses proven experience with Agentforce and a strong Salesforce background, with a passion for creating scalable, intelligent solutions. This is an ongoing opportunity with a global impact.

Qualifications

• Proven experience working with Agentforce (Salesforce AI Agents).
• Strong background as a Salesforce Consultant / Architect.
• Ability to train and mentor teams effectively.
• Hands-on delivery of AI use cases such as Sales automation / SDR agents, Customer service automation, and Workflow automation using AI.
• Deep understanding of Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud), AI-driven workflows and automation, and Prompt engineering and agent orchestration.
• Ability to train, mentor, and communicate complex concepts clearly.

Responsibilities

• Deliver monthly hands-on workshops for Salesforce developers and architects.
• Train teams on Agentforce architecture and best practices.
• Support the design and building of real-world AI use cases.
• Guide teams on prompt design, orchestration, and agent workflows.
• Provide advisory on scaling AI solutions across enterprise environments.
• Review and improve existing implementations and use cases.
• Help define internal frameworks, accelerators, and best practices.

Skills

Expertise in Agentforce

Understanding of AI-driven workflows

Salesforce platform knowledge

Communication skills

Training delivery

Workshop delivery

Job description

Location: Remote (Global)

Engagement: Ongoing | weekly Workshops + Advisory

Company: MaxAccelerate Technology Group / Kompetenza Innovation

Overview

We are building one of the most forward‑thinking AI‑powered Salesforce practices in the market. Our focus is simple: move organisations from traditional CRM delivery to AI‑first operating models, powered by Agentforce, automation, and intelligent workflows.

To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI‑driven Salesforce solutions.

The Role

You will act as a hands‑on expert and trainer, delivering structured workshops and real‑world guidance to enable our teams to:

• Design and build Agentforce‑powered AI agents
• Translate business requirements into AI‑driven use cases
• Implement end‑to‑end intelligent workflows across Salesforce
• Shift from traditional development to AI‑first solution architecture

You will play a key role in upskilling our entire Salesforce capability.

Key Responsibilities

• Deliver monthly hands‑on workshops for Salesforce developers and architects
• Train teams on Agentforce architecture, capabilities, and best practices
• Support the design and build of real‑world AI use cases, including:
  • AI SDR (Sales Development Representative) agents
  • Customer Service / Support agents
  • Onboarding and operations agents
• Guide teams on prompt design, orchestration, and agent workflows
• Provide advisory on scaling AI solutions across enterprise environments
• Review and improve existing implementations and use cases
• Help define internal frameworks, accelerators, and best practices

Required Experience

• Proven experience working with Agentforce (Salesforce AI Agents)
• Demonstrated experience building multiple AI agents end-to-end
• Strong background as a Salesforce Consultant / Architect
• Hands‑on delivery of AI use cases such as:
  • Sales automation / SDR agents
  • Customer service automation
  • Workflow automation using AI
• Deep understanding of:
  • Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)
  • AI‑driven workflows and automation
  • Prompt engineering and agent orchestration
• Ability to train, mentor, and communicate complex concepts clearly

What We're Looking For

• Someone who is genuinely AI‑first in their thinking
• A practitioner — not just theory, but real‑world delivery experience
• Strong communicator who can lead workshops and influence senior teams
• Passion for building scalable, intelligent solutions
• Ability to work in a fast‑moving, high‑growth environment

Why This Role

• Work with a global AI and Salesforce innovation team
• Be part of building next‑generation AI products and services
• Influence how AI is delivered across multiple industries and markets
• Long‑term opportunity with consistent engagement and impact
• Direct involvement in cutting‑edge Agentforce implementations

Engagement Model

• Ongoing contract / advisory role/Perm
• Monthly workshop delivery (core requirement)
• Additional involvement in solution design and strategic initiatives